RTIC Coolers bait and switching their warranty

[Deers & Beers]

Just changed their warranty from 7 years to 90 days

If you received your order before a certain date the 7 years will still apply.. If you pre-ordered after the date it will not.. Not sure what the date is..

May want to call them to see if you are lucky or unlucky

[bowhuntertex]

That doesn't surprise me one bit. I would never buy from them just based on how they run things. Everything they do seems shady.

[drop dead fred]

That doesn't surprise me one bit. I would never buy from them just based on how they run things. Everything they do seems shady.

What else do you expect from a company that literally just swapped stickers??

[cosmiccowboy]

How are they shady for selling essentially the exact same product as YETI without the obscene markup?

[88 Bound]

I chatted with a lady about it on their site and was told that it was done to "help keep the cost down".

[WildMatt84]

I just sent an email inquiring if they will honor the advertiser warranty when they took my money. Hopefully I hear back before I get my cooler. I ordered October 20, 2015

[Big 10]

How are they shady for selling essentially the exact same product as YETI without the obscene markup?

Cause there ain't a YETI sticker. Duh

[saintsfan]

WOW. I own 2 of these coolers and am disappointed to see a change in their policy. I don't think I will be buying any more.

[freestylest22]

That doesn't surprise me one bit. I would never buy from them just based on how they run things. Everything they do seems shady.

Agree 100%.

[RR 314]

If you "bought" the cooler when it was offered with a 7 year warranty then delivery date shouldn't matter unless this was directly addressed in their initial sales contract/paperwork. Sue them under DTPA. Your damages could be three times what you paid for the knock off and reasonable attorneys fees. Attorneys can be quite unreasonable with their "reasonable" fees. :-)

[cj7zrcool]

I received my 45qt a few months ago and haven't even put anything in it yet, but 13U baseball tourneys start this weekend so it won't be long.

[meltingfeather]

get what ya pay for, I s'pose.

[BBReezen]

Add this to the "why buy yeti when Rtic is half the price" conversation.

[Playa]

If you "bought" the cooler when it was offered with a 7 year warranty then delivery date shouldn't matter unless this was directly addressed in their initial sales contract/paperwork. Sue them under DTPA. Your damages could be three times what you paid for the knock off and reasonable attorneys fees. Attorneys can be quite unreasonable with their "reasonable" fees. :-)

This. But they know most won't mess with the headache, the few who do will be easily appeased with a replacement cooler and the few who will actually pursue this to the full extent of the law are measured risk.

[cwd500]

RTIC Coolers bait and switching their warranty

https://www.rticcoolers.com/warranty

It says 90 days from the original date of receipt. Is the receipt the email from the day of order or is there a receipt when it ships?