RTIC Coolers bait and switching their warranty

[BBReezen]

Isn't the Yetti warranty only 60 days?

http://yeticoolers.com/pages/warranty-information/

5-year limited

[GatorBait]

A warranty on a cooler? Dang I need to check igloos out, I've only had it 5 years and it's starting to leak. To think I spent $50 on that thing and it's already leaking....

[Evenin'only]

RTIC Coolers bait and switching their warranty

Several ways to look at this argument. One being that my $20 cube from Wally world has been going for 5+ years and i have no complaints. My 02 Silverado has been kickin for 13+ years and 280k but that doesn't mean I don't want a new duramax. My old factory rifle has been getting it done for 20+ but that doesn't mean I don't want a custom.....so if y'all all would, go ahead and jump off the band wagon so the ship dates won't be so dang long!!!! Plus I use the ramblers (yeti/rtic) in rotation and don't have a preference



*all of the above are facts but one day that custom will be under the seat of the duramax with some high dollar cooler bouncing around in the back

[Ætheling]

I went with the Kodi from HEB. Way cheaper than Yeti, guys with Yetis say mine is better as it has the vacuum release and chain in the drain plug and is the same cooler but almost half the price. Don't even know the warranty and don't care. Unless I run a forklift through it it's not going anywhere for life.

[bphillips]

Should go over well when they get a bad batch where the lids start to warp like the others have had happen. I know Yeti and Bison got right on replacing those for people.


Having that warranty sure would matter then

[SmTx]

Let's be serious here for a second and look at what is upsetting us so much. It is a warranty on a plastic box you throw cans, ice and whatever else into, then throw into the back of a vehicle. Also leave it sitting outside for days on end.

Has anyone in their life ever actually used the warranty on a portable cooler, before the YETI/RTIC/whomever else cooler craze started? Can one single person say they called Igloo to return a cooler that didn't hold ice well? Or did they just take them back to the POS and get their money back, and buy a different brand?

Think you are being baited and switched, then dont buy from RTIC. Think YETI is the best thing since conditioned air? Then buy from them with confidence. Which ever you choose, try not to get so upset over a policy change that you honestly more than likely would have never used.

They are coolers people, not kids.

[ultralite09]

Should go over well when they get a bad batch where the lids start to warp like the others have had happen. I know Yeti and Bison got right on replacing those for people.


Having that warranty sure would matter then

Yup.

One thing I know shuts up a lot of rotomolded cooler haters is...

I treat my coolers like absolute dog ****, I know that I can repeatedly toss it in the bed of the truck and it won't bust open, I can leave it outside without any worry of it fading, cracking, or fall apart. My Yeti gets abused and I know if anything were to happen, they would stand behind their product 100%. I've had to use the warranty once due to my lid being warped, partially my fault for using it as a jack stand once. Put in a request on a Monday afternoon, a new one with a return shipping label was on my door step when I got home from work the next day. You absolutely cannot beat that kind of customer service!

[fowlwaters]

Didn't Yeti have a lifetime warranty when they came out long ago way before they hit the box stores?

[Pullersboy]

I sure do love my Bison!

[Wampuscat]

I'm starting to understand the whole YETI craze. I love my road cooler now.

[highspeed]

because they paid twice the price to keep the ice......

We go on weekend floundering trips in the summer to the peninsula (Matagorda) and there is no going back for more ice. My Igloo Yukon is worth its weight in gild as far as I'm concerned. You ever tried to mix a drink and not have any ice???

[txwhitetail]

Looks like their Chinese knockoff is coming back with lots of warranty claims. This company has been a joke from day one. People love "cheap" though even if it takes 6 months to get.

[LFD2037]

Pelican is still 100% lifetime warranty.

[WCB]

Anyone know where I can buy one of them stolen Yeti/Bisons?? I'm poor and not proud...

[cwd500]

I emailed rtic this

I just seen that y'all changed the warrant to 90 days. If when I paid for my cooler it was advertised 7 years, do I still get a 7 year warranty?

Their response


Lisa (RTIC Coolers)
Mar 20, 2:35 PM
Hi there:
All of our products have moved to a 90 day warranty. If you wish to return your cooler, we are happy to give you a full refund. We moved to a standardized warranty so that it would be consistent with all of our products.