Originally posted by bloodbought
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Update HF said I could return the bow and possibly exchange it for another for free. Martin acted like I told them it was sunny outside, little to no concern at all. I was told I could take it to a local shop and they would replace the broken parts but, I would have to pay for the labor. Thanks Joel!!! I will be speaking with the manager Joe Castle at HF tomorrow to find out what can be done. Love Martin all you want they could give a rats-@$$ about you when it comes to equipment failure. I will be bailing on them faster than any of their bows can shoot!!!
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Originally posted by 0007 View PostUpdate HF said I could return the bow and possibly exchange it for another for free. Martin acted like I told them it was sunny outside, little to no concern at all. I was told I could take it to a local shop and they would replace the broken parts but, I would have to pay for the labor. Thanks Joel!!! I will be speaking with the manager Joe Castle at HF tomorrow to find out what can be done. Love Martin all you want they could give a rats-@$$ about you when it comes to equipment failure. I will be bailing on them faster than any of their bows can shoot!!!
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That's pretty lame. I would just demand a refund. I believe that in this case that you could in fact go after the mfg. It was a issue of warranty and I am sure that they should be held liable. Most companies have some sort of warranty built into the price of the product. I don't know what you medical bills were but you should be able to recoup something. I am not sure that I would shoot another one of their bows imo.
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I should have ponied up the extra money and gone for the Darton. http://www.dartonarchery.com/Pro-3800.html
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Originally posted by 0007 View PostShe kept saying "what if it had hurt the kids". I wouldn't sue I'm not that kind of a guy. I want them to just make this right.
And I commend you on the second sentence.Sueing without even knowing what Martin has to say is just out there.
I had a tear drop tear off a old style PSE fireflight at full draw and I know it isnt fun and hurts bad, so Im glad you were OK.Please keep us up to date on how this turns out.
Wow didnt read far enough,The response of Martin isnt good.Shot them before,what happened to their coustomer service?Last edited by Jp.; 04-13-2010, 03:16 PM.
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