So long story short i am selling my house had a contract, home inspector recommended having an engineer look at the foundation. He said there is problems and it needs to be fixed so buyer backed out. I have a 10 year foundation warranty and Im on year 8. I called pulte who built it they had American foundation repair come out do a report and said it is 1.5" out of level and is within tolerance. Gave a letter saying no repairs needed. Found another buyer his inspector said may have foundation problems, I have them the letter and engineer report but they hired another engineer who said the foundation has a crack all the way across the house and his measurements showed it was far worse than 1.5" out of level. So what's the next step? I've had pulte say it's fine and two other engineers with different companies say it's bad and way worse than what pulte says?
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Tell the foundation warranty company that independent engineers disagree with their findings. Let it run from there.
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Pulte's inspectors are in Pulte's back pocket.
I would bite the bullet and have someone inspect your foundation as a starting point.Comment
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Can the engineer see the crack, or evidence one exists, such as s/r cracks running through the home? If they are using a compulevel and don't have the original elevations, how can they confirm the home has shifted/settled? I have taken elevations on new homes that are as much as 11/2" difference, not usual, but it does happen.
And as stated above, buyers engineer is for the buyer, pultes engineer is for pulte.Comment
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There is a crack that the engineers have both said run from one side of the house to the other, you can see the crack on each side of the house. There is one sheet rock crack in the ceiling I had repaired about 3 years into livin there and it is back cracked.. No doors sticking, there is some separation at some of the window frames..Originally posted by Stuck View PostComment
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I'm thinking I'm going to pay an engineer to look at it and go to pulte with the report but it just sucks because it cost me one sale and I feel like I did the right thing to get pulte involved and all that before re listing it now it has cost me another sale and both of the engineers that were not with pulte come up with the same answer that there is a problem.. And I need to get this house sold..Originally posted by JHT View PostComment
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Pulte just told me pretty much they don't care what anyone else came up with they will not do anything for meComment
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You should have received a warranty booklet. Find that. Go to the Warranty Provider and file your claim. Then notify them that you will expect an engineer, NOT a foundation company to look at your claim.Comment
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Thought about that, also thinking it may be time to just pay an independent engineer $600 to come do a report and if it's not the same as pultes and out of tolerance turn it over to an attorney.. It so far has cost me two sales, extra mortgage payments, insurance, taxes etc.. If the independent engineer says it's good then I will admit I'm wrong..Originally posted by JayB View PostComment
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I just bought a Pulte. In for comments/suggestions/resolution.Comment
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Sometimes, you have to go to the division president to get some better answers. I would save that option for after you have an engineers report in writing but before seeking an attorney. Usually, when an attorney gets involved, everyone clams up quick. YOU CANNOT OUTSPEND THEIR ATTORNEY$$$'s.Comment
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Where is the house located, just curious?Comment
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Sell it to an investor / get far far away ... If anything positive comes from this, it will be because you fought like heck for long periods of time and frustration.Comment
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You probably can't sue them anyhow. Make sure you review all the documents you signed when buying the house. Hello arbitration. Good luck. You're gonna need it.Comment
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Originally posted by randal View PostYep, it's complete garbage. Bunch of good for nothing thieves. I'd call every number I could and keep asking for higher ups.Originally posted by randal View Post
File A BBB report ASAP - This sometimes gets their attention.
For all conversations write everything down. Tell them 2 independent engineers disagree.
Good luck.Comment
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