Not sure! Is the release working or no? Could be gun problem, could be a over pressure problem that caused a primer to back out or case to swell. Myself, I would start tearing it down until I got it apart, but I'm just kinda turned that way, I like to see what makes things work the way they do.
Did you fire a 5.56 round in it vs a .223 round. The 5.56 will chamber in the .223, but have higher pressures than the .223. The higher pressure could have blown the primer out as noted above, or caused the brass case to expand to the point it is locking things up. I would send it back to Rossi.
If the latch seems to work, it is a swelled up case stuck in the throat and should come out with enough force. Might tear the case apart though. If the latch isn't working, it's defective.
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