I hate Comcast

[Spoken0313]

They all suck, we ditched cable/satellite all together and stream all our stuff now through our Roku and PS3 with various programs, we have Att $20 a month for our internet provider. Took a minute to get used to not having 300 channels with nothing on but the $$ saved was well worth the adjustment

[hoythunter]

We've had Uverse the past 6+ years and had really good luck with their techs when something has gone wrong. They've always been prompt, courteous and on time. Actually had a service call yesterday and the tech was 30 minutes early. He called before coming and had to wait a few minutes but did a great job.

The others I can't vouch for. I've seen Comcast stand up customers more times than I can count...

[Booger74]

Dish is by far the best. Why do people still use them or Time Warner is beyond me.

[dbaio1]

There are several schools of thought on this subject. It is a never ending story at best.

The most common are:

1. They are all bad.
2. The one I use is the best
3. Do away with cable and/or satellite

My vote is #1 is the closest to being accurate. With a little change in the wording. They all have good and bad. I tend to prefer cable as I like super fast internet service.

[denowt]

Dish is by far the best. Why do people still use them or Time Warner is beyond me.

Every company has their share of good and bad experiences.

There are several schools of thought on this subject. It is a never ending story at best.

The most common are:

1. They are all bad.
2. The one I use is the best
3. Do away with cable and/or satellite

My vote is #1 is the closest to being accurate. With a little change in the wording. They all have good and bad. I tend to prefer cable as I like super fast internet service.

The problem usually arises from management trying to squeeze every second of production they can out of the service/installation techs.
In my areas, I see the service techs having 80 minute jobs scheduled in 1-hour windows.
On average, they will have one of those jobs only take 30-40 minutes, so everything works out.
The problem comes when one of those 80 minute jobs ends up taking 2 hours. It throws off the entire day's schedule.
When the 1st job of the day goes 30-60 minutes over, then the 2nd job does the same, the problem quickly escalates.
If your appointment is one of the last in the day, well, you can see the problem.
Our guys work 8a-7p. It is not uncommon for them to be working on their 6pm scheduled job after 8p, often at 9p or even 10p.

This doesn't excuse the problem/inconvenience to the consumer, but at least you can understand why.