Academy Rifle Returns?

[N Dubya]

By the right thing you do mean you hope that they continue to stand by their long standing, well known policy right?

I can certainly understand the frustration of having to break the news to your child, but there are several here who have offered to lend him a gun for his daughter to use.

Is it a crappy situation, YES. If you know the policy up front should you expect them to break policy just this once, just for me? NO

You're right, I sure am a jerk for hoping he doesn't he doesn't have to go through all that mess. I hope the next weapon I buy from Academy blows up in my hands...that ought to teach me a lesson. I don't know if he's familliar with Academy's firearm policy, or not. The ONLY people that generally are, are folks who have purchased firearms from them before. Direct your questions at the op............I was simply wishing him luck.

[N Dubya]

TV's are not regulated by the BATFE the last time I checked. What's so hard to grasp about that?

And what's hard to grasp about a store standing behind the products they sell?

[kfd82]

they specifically told me that I could not return the ammo, but not once did they tell me I couldn't bring the gun back.

-Brandon

I did not know there is no return policy on guns. Like I previously stated they verbally told me that there was a no return policy on ammo, but they did not tell me about the gun.

Sorry, I thought you knew about the policy at the time of the purchase. I had to sign a paper saying I understood their no return policy when I bought a pistol there a couple years ago.
And Like I wrote in my first post, There are large signs in my local Academy stating their policy.

If you truly had no idea they had a no return policy, you could try to work that angle when you go in tomorrow. Ask them how they communicate the policy to customers. If they say there is a form you signed, ask them to produce the form with your signature on it.

But I still think you're gonna be out of luck. I'd try Academy early in the morning and if its a no go; get on the phone with Rossi. Maybe they can diagnose the problem over the phone and overnight you the part to fix it.

Ooook, so I buy a broken tv from Wal-Mart, or anything for that matter, and the store's policy is "sucks to be you, go get it fixed and leave us alone". They sold a non-functioning rifle to a customer, how is it not their fault? Exchange it, and move on. I didn't realize that concept was so radical.

If Walmart's policy was no returns on electronics.....I wouldnt buy from them, or if I did I would know up front that I have to take any issue up with the manufacturer.
Why is that concept so radical?

[Chew]

Brandon, I've got that same gun. If you're close enough to atascocita/kingwood and can get it by 2 pm tomorrow, you're welcome to it. Send me a pm or email

[BrandonH]

Sorry, I thought you knew about the policy at the time of the purchase. I had to sign a paper saying I understood their no return policy when I bought a pistol there a couple years ago.
And Like I wrote in my first post, There are large signs in my local Academy stating their policy.

If you truly had no idea they had a no return policy, you could try to work that angle when you go in tomorrow. Ask them how they communicate the policy to customers. If they say there is a form you signed, ask them to produce the form with your signature on it.

But I still think you're gonna be out of luck. I'd try Academy early in the morning and if its a no go; get on the phone with Rossi. Maybe they can diagnose the problem over the phone and overnight you the part to fix it.

I will be calling Rossi first thing in the morning to see what they have to say, hopefully it is something I can do myself. I don't disagree with their policy, it just makes it tough when my daughter is standing next to me at Academy saying "Why won't they take it back" and "will we still be able to go hunting".

[BrandonH]

Brandon, I've got that same gun. If you're close enough to atascocita/kingwood and can get it by 2 pm tomorrow, you're welcome to it. Send me a pm or email

Chew, thanks for the offer and I think I may take you up on it. I can leave work as early as 1:15 which is in Pasadena on 225, so I should be able to make it to your neck of the woods in time. I'll shoot you a PM in the morning to verify and get directions.

[canny]

That's why I will never buy another gun at academy unless I absolutely have to. I've run into similar issues before.

[Mike D]

And what's hard to grasp about a store standing behind the products they sell?

Again, this is not Academy's problem. They sold him a gun on good faith that the manufacturer sold them a functioning product. There are regulations involved with buying firearms that Academy has no control whatsoever over. They are a federally regulated item.

Of all people I would think a military man would understand this.

[stx bowhunter]

Hope your daughter gets to hunt this week. My little brother gave my dad one of those Rossi's combo 2 years ago and it's has the same problems. It's always messing up ammo and we can never sight it in. Hope you get to solve your problems and wish you the best of luck.

[kfd82]

By the right thing you do mean you hope that they continue to stand by their long standing, well known policy right?

I can certainly understand the frustration of having to break the news to your child, but there are several here who have offered to lend him a gun for his daughter to use.

Is it a crappy situation, YES. If you know the policy up front should you expect them to break policy just this once, just for me? NO

You're right, I sure am a jerk for hoping he doesn't he doesn't have to go through all that mess. I hope the next weapon I buy from Academy blows up in my hands...that ought to teach me a lesson. I don't know if he's familliar with Academy's firearm policy, or not. The ONLY people that generally are, are folks who have purchased firearms from them before. Direct your questions at the op............I was simply wishing him luck.

Just so you know, ONLY the first sentence of my post was directed towards you. The rest was simply my thoughts on the subject.

Your reply above may be a bit dramatic for the situation. I never called or inferred that you were a jerk, nor do I see how a gun blowing up in your hand fits into this thread.

However, since you brought it up, IF you bought a gun from Academy and it blew up in your hand you would still need take it up with the manufacturer.

[BoneDigger]

That's why I will never buy another gun at academy unless I absolutely have to. I've run into similar issues before.

Good luck with ANY gun store taking a gun back after it's sold. Again, it's not an ACADEMY thing, it's just about any gunshop.

Todd

[Atfulldraw]

I will be calling Rossi first thing in the morning to see what they have to say, hopefully it is something I can do myself. I don't disagree with their policy, it just makes it tough when my daughter is standing next to me at Academy saying "Why won't they take it back" and "will we still be able to go hunting".

The answers are.....

1. Because they operate on small margins and hire people who they don't give enough authority to actually make decisions and do the right thing.

2. "Yes, of course, darling. That's my job, no matter how hard Rossi or Academy try to screw it up....."

[BoneDigger]

I will be calling Rossi first thing in the morning to see what they have to say, hopefully it is something I can do myself. I don't disagree with their policy, it just makes it tough when my daughter is standing next to me at Academy saying "Why won't they take it back" and "will we still be able to go hunting".

1) Because that's their policy sweetheart.

2) Yes, because daddy is already working on getting you one to use until yours is fixed. A bunch of my friends over at the bowhunting forum have offered to let you use theirs.

Todd

[BrandonH]

OK...thanks for all the comments. I posted needing to know about Academy's firearm return policy, which I now know is non-existent. I was looking for personal experience with dealing with them and I received that. I also was generously offered to borrow rifles for my daughter which I greatly appreciate.

Thanks,
Brandon

[Mike D]

OK...thanks for all the comments. I posted needing to know about Academy's firearm return policy, which I now know is non-existent. I was looking for personal experience with dealing with them and I received that. I also was generously offered to borrow rifles for my daughter which I greatly appreciate.

Thanks,
Brandon

If you were closer I have many rifles that I would be happy to let your daughter use.

Good luck on your hunt.