Being a brand new operation, I'd give the owners/managers an opportunity to make it right. I'm sure there's still a small amount of confusion on how they want everything to be ran and priced. I'm sure a phone call Monday morning will have you a happy customer again.
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Originally posted by J-Bone View PostBeing a brand new operation, I'd give the owners/managers an opportunity to make it right. I'm sure there's still a small amount of confusion on how they want everything to be ran and priced. I'm sure a phone call Monday morning will have you a happy customer again.
give them an oppurtunity to make right.. We dont have many venues like this..
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Sorry you Had an issue
Originally posted by Ricky J View PostThe other day when we went, we shot for 1 1/2 hrs on all lanes and they only charged for 1 1/2 hrs not 2 hrs.
They tell you one price on the phone and then change it when you get there. Never said anything about a 1 hr minimun charge pr lane or anything.
Didnt ask for the owner because there wasnt any one else around.
I am not trying to bash a sponser, I guess I should have said the guy working the counter at CCR.
I liked the place for what it has to offer, I just think it is bad business to change the prices and over charge. Had I been aware of the 1 hr minimum I would have either shot for a full hr or not shot at all.
if you werent told about the 1hr minimum then I apologize for the mix up. There is a 1hr minumum charge (10$) for the indoor field point ranges ( you can shoot either upstairs or downstairs, your choice), with the broadhead indoor range being a seperate range all together at 15$ an hour. I will get with Joe Saturday and talk with him about what happened and get back with you.
We welcome ANY constructive criticism and we do make changes when we do get them from customers. Several changes have been made in the past when we have gotten some constructive criticism from a customer. We are not perfect altho we do our best to make sure that EVERY person that comes through the door is treated with respect and is happy when they leave.
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you're going somewhere to shoot your bow, not going somewhere to play pool. its not something you can go do everywhere. you shot both field tips an broadheads so you should have been charged for both, don't really see the issue here other than you being cheap and wanting to tell everybody about it...........
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Pigeon Road charged 1.00 for the archery range (they only have an outside range), as far as their rifle range, they had to rearrange it due to a California a one,you know what. Before that they charged 5.00 bucks which most people complainrd about. They have no idea what the libility insurance cost is for something like that. The other range in Erath county charged 15.00 to get on the range for 1 hour. They did not furnish sand bags, targets or stable shooting benches.
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Originally posted by Maroon Blade View Postyou're going somewhere to shoot your bow, not going somewhere to play pool. its not something you can go do everywhere. you shot both field tips an broadheads so you should have been charged for both, don't really see the issue here other than you being cheap and wanting to tell everybody about it...........
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Originally posted by BowManiac View PostI wasnt there so I wont speak on what happened but I would like the chance to make it right if you like, your call. We have been working hard to get things rolling and there will be a few bumps as we go. Im sure it was honest mistake and I will see what we can do to make sure it doesnt happen again.
if you werent told about the 1hr minimum then I apologize for the mix up. There is a 1hr minumum charge (10$) for the indoor field point ranges ( you can shoot either upstairs or downstairs, your choice), with the broadhead indoor range being a seperate range all together at 15$ an hour. I will get with Joe Saturday and talk with him about what happened and get back with you.
We welcome ANY constructive criticism and we do make changes when we do get them from customers. Several changes have been made in the past when we have gotten some constructive criticism from a customer. We are not perfect altho we do our best to make sure that EVERY person that comes through the door is treated with respect and is happy when they leave.
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Originally posted by BowManiac View PostI wasnt there so I wont speak on what happened but I would like the chance to make it right if you like, your call. We have been working hard to get things rolling and there will be a few bumps as we go. Im sure it was honest mistake and I will see what we can do to make sure it doesnt happen again.
if you werent told about the 1hr minimum then I apologize for the mix up. There is a 1hr minumum charge (10$) for the indoor field point ranges ( you can shoot either upstairs or downstairs, your choice), with the broadhead indoor range being a seperate range all together at 15$ an hour. I will get with Joe Saturday and talk with him about what happened and get back with you.
We welcome ANY constructive criticism and we do make changes when we do get them from customers. Several changes have been made in the past when we have gotten some constructive criticism from a customer. We are not perfect altho we do our best to make sure that EVERY person that comes through the door is treated with respect and is happy when they leave.
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Originally posted by Maroon Blade View Postyou're going somewhere to shoot your bow, not going somewhere to play pool. its not something you can go do everywhere. you shot both field tips an broadheads so you should have been charged for both, don't really see the issue here other than you being cheap and wanting to tell everybody about it...........
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Originally posted by erikm1981 View PostIt's classless to be an unsatisied customer and tell someone about it? What if your a supporting member of this site as well.. Does that mean you can tell people you had a bad experience somewhere. I don't see anything classless about his post.
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that being said, if they made a mistake give them a chance to own up to it and i'm sure they will make it right...same goes for my last post, i can see where i may have taken it too far and apologize for it but i do feel ranges get the short end of the stick when folks complain about their pricing since there just aren't that many around....especially that many good ones.....
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Originally posted by Maroon Blade View Postthat being said, if they made a mistake give them a chance to own up to it and i'm sure they will make it right...same goes for my last post, i can see where i may have taken it too far and apologize for it but i do feel ranges get the short end of the stick when folks complain about their pricing since there just aren't that many around....especially that many good ones.....
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