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Had my first BAD steak from Outback

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    Had my first BAD steak from Outback

    Last night I took Kat and the boys to Outback in the Woodlands since Kat was craving a Fillet.

    She and I both ordered Fillet’s rare and my oldest orders a sirloin med rare. When the waiter brings the food Kat and I both immediately question the steaks, he has obviously just place a rare fillet in front of Bryce and 2 med rare sirloins in front of she and I. He calls over the manger and she declares he had the order correct and we are looking at two ¾” thick fillet’s while my son had a 1 ½” thick sirloin.

    We don’t often complain about food so we said OK and went on to eat our meal. Well all 3 steaks were so overly seasoned that we were all 3 scraping the sides of the meat trying to get the salt off to make it eatable…….I never could eat mine, Kathie choked hers down and Bryce liked his after he cut the top and bottom off to get rid of the seasoning. To top it all off BOTH fillets’s had big strips of gristle running through the middle.

    When I received my $70 bill for dinner I just couldn't help but ask for the manager again, much to my brides dismay I might add. She came over and I explained again that we had not received the proper cuts of meat and that all the meat was severely over seasoned, neither of which had ever happened to me at Outback before.

    She tried once again to convince me that my sirloin was a fillet, even telling me that it was common for a fillet to have a “tendon” running through it, and then comped the whole bill. I told her that I owed for my sons 2 meals but she insisted that she would take care of the bill.

    While I was OK with the outcome, although I would have rather had a good steak than a free meal, Kathie and I both left with the feeling that they were intentionally trying to pass an $8.00 sirloin as an $18.00 fillet.

    I won’t be back to that particular Outback again.

    Have any of you ever felt like a Steak House was trying to pass a cheap cut for a better cut, is this common?

    #2
    When I lived in COLORADO I tried Outback 5 different times cause I was craving steak and they are HARD to find there and EVERY TIME was BAD!! The steak was tough and no flavor and the salad my wife ordered tasted like FISH?!?!?!?! I no longer go to the outback even though the one on Bryant Irvin in Ft.Worth has always been good in the past I just wont go anymore!!!!!!!!! NOTHING is as disappointing as ordering a big juicy STEAK and it is BAD!

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      #3
      I know we used to go to Outback a lot for their prime rib but about 5-6 years ago it went from being a great thick piece of prime rib to a round disc of fat with a small piece of meat hidden in the middle. The manager said she couldn't control the amount of fat on a piece of meat and that's what prime rib is. I asked her if she planned on changin' the menu to 20 oz prime fat w/ a two bite prime rib "prize" in the middle. She wasn't amused......I too have stopped going there.

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        #4
        Man that sucks........ Thats one reason we go to Texas Roadhouse or Saltgrass now. If I don't feel like driving to one of those two I grill em here at the house.

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          #5
          Originally posted by DrenalinJunkie View Post
          Man that sucks........ Thats one reason we go to Texas Roadhouse or Saltgrass now. If I don't feel like driving to one of those two I grill em here at the house.
          we were actually headed to Saltgrass but Outback was on our side of the highway and we have always liked the steaks there.......not this time.

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            #6
            Originally posted by bboswell View Post
            we were actually headed to Saltgrass but Outback was on our side of the highway and we have always liked the steaks there.......not this time.
            Well be glad Donna and I didn't show up I have been asked "nicely" to leave more than one for not putting up with bad service or bad food.

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              #7
              I guess the only way to guarantee you aren't getting screwed it to cook it yourself. In these despearate times Iguess everyone is trying to pull something. I like the comment about a tendon running through a fillet.

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                #8
                I havent been able to find a better steak out to eat then Roadhouse... I usually eat there at least once a week or so and have been eating there for at least 5 years now or more. Ive only had 1 steak that was not perfect. Usually the steaks are cooked perfect evertime and always seasoned just right... The manager did admit he had someone new on the grill as he was short handed... He paid for the steak...

                One of my biggest pet peves in resturants is consistiancy .... If I eat something and love it I want it to taste exactly the same everytime I come back.. Thats why I come back...

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                  #9
                  I believe in saving up and having a great steak when I go out... in the woodlands,
                  try Fleming's by the woodlands mall.... I work with the managers dad... never had
                  an experience there, less than great... cost a few bucks more... but a great place
                  for a nice or special night out..

                  and be sure to tell them ahead of time, you are going to order the chocolate lava
                  cake for dessert....

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                    #10
                    I personally wont eat a steak from outback anymore. Evertime but once (prolly 10-15 times total) my steak has been cooked wrong and just plain terrible. If I ever go there, I just get the aussie cheese fries and it never fails that someone at our table gets a steak and it comes out horrible.

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                      #11
                      We went to TX Roadhouse last night for my birthday and had a fine steak. Not bad at all! I have never gotten a BAD steak at Outback, but it's sad to hear that they are going downhill.

                      Todd

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                        #12
                        Your first problem is ever expecting a good steak from Outback.

                        TLC or Saltgrass are much better for that level of steak. You can EASILY cook a better steak than Outback at home.

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                          #13
                          I really don't care for outback for that same reason, they pass off lower grade cuts for prime cuts and COVERED in crap. They are banking on the fact that no one has a descent knowledge of beef these day. They simply take it for granted that the sign says "steak" on it so they HAVE to know what they are doing. Over seasoning a terd doesn't make it a fillet. Its still a terd.

                          Good job Brent.

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                            #14
                            I consider saltgrass to be on the same level as outback
                            for mid-level steaks, TLC has always been consistently good...

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                              #15
                              Worst Outback steakhouse I ever visited was in Seoul,S.Korea.Was excited that I found it,until I ate there.I really don't know what king of meat it was,but not beef!

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