Last night I took Kat and the boys to Outback in the Woodlands since Kat was craving a Fillet.
She and I both ordered Fillet’s rare and my oldest orders a sirloin med rare. When the waiter brings the food Kat and I both immediately question the steaks, he has obviously just place a rare fillet in front of Bryce and 2 med rare sirloins in front of she and I. He calls over the manger and she declares he had the order correct and we are looking at two ¾” thick fillet’s while my son had a 1 ½” thick sirloin.
We don’t often complain about food so we said OK and went on to eat our meal. Well all 3 steaks were so overly seasoned that we were all 3 scraping the sides of the meat trying to get the salt off to make it eatable…….I never could eat mine, Kathie choked hers down and Bryce liked his after he cut the top and bottom off to get rid of the seasoning. To top it all off BOTH fillets’s had big strips of gristle running through the middle.
When I received my $70 bill for dinner I just couldn't help but ask for the manager again, much to my brides dismay I might add. She came over and I explained again that we had not received the proper cuts of meat and that all the meat was severely over seasoned, neither of which had ever happened to me at Outback before.
She tried once again to convince me that my sirloin was a fillet, even telling me that it was common for a fillet to have a “tendon” running through it, and then comped the whole bill. I told her that I owed for my sons 2 meals but she insisted that she would take care of the bill.
While I was OK with the outcome, although I would have rather had a good steak than a free meal, Kathie and I both left with the feeling that they were intentionally trying to pass an $8.00 sirloin as an $18.00 fillet.
I won’t be back to that particular Outback again.
Have any of you ever felt like a Steak House was trying to pass a cheap cut for a better cut, is this common?
She and I both ordered Fillet’s rare and my oldest orders a sirloin med rare. When the waiter brings the food Kat and I both immediately question the steaks, he has obviously just place a rare fillet in front of Bryce and 2 med rare sirloins in front of she and I. He calls over the manger and she declares he had the order correct and we are looking at two ¾” thick fillet’s while my son had a 1 ½” thick sirloin.
We don’t often complain about food so we said OK and went on to eat our meal. Well all 3 steaks were so overly seasoned that we were all 3 scraping the sides of the meat trying to get the salt off to make it eatable…….I never could eat mine, Kathie choked hers down and Bryce liked his after he cut the top and bottom off to get rid of the seasoning. To top it all off BOTH fillets’s had big strips of gristle running through the middle.
When I received my $70 bill for dinner I just couldn't help but ask for the manager again, much to my brides dismay I might add. She came over and I explained again that we had not received the proper cuts of meat and that all the meat was severely over seasoned, neither of which had ever happened to me at Outback before.
She tried once again to convince me that my sirloin was a fillet, even telling me that it was common for a fillet to have a “tendon” running through it, and then comped the whole bill. I told her that I owed for my sons 2 meals but she insisted that she would take care of the bill.
While I was OK with the outcome, although I would have rather had a good steak than a free meal, Kathie and I both left with the feeling that they were intentionally trying to pass an $8.00 sirloin as an $18.00 fillet.
I won’t be back to that particular Outback again.
Have any of you ever felt like a Steak House was trying to pass a cheap cut for a better cut, is this common?
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