Nikon Warranty

[SAC]

Sent a old pair of 10x36 ATB binoculars in that had bad eyecups, busted strap lug, and just dirty. Checked the status and the reply was "PRODUCT REPLACED REPL W/ SRO VOUCHER" Just trying to cipher what SRO Voucher means. Google no help. Tried to call but wait was too long while at work. I figure someone here knows.

Thanks
SAC

[Bigfootwolff]

I read somewhere that if they can’t repair the item, they can issue a voucher good toward their products

[twosixteens]

A friend sent in a rifle scope a month or so ago they sent him a voucher for nikon products

[SAC]

Like replacement value voucher or 10% off voucher? New these were, I think, $390 what can I expect?

[meltingfeather]

expect nothing and you'll be happy when it shows up.

[meltingfeather]

or expect double value for your trouble and be disappointed.

[kae006]

Just went through this, sent in a scope and they said it was beyond repair so they sent me a $549.95 voucher code via email to use at nikonusa.com. Too bad they don’t sell scopes any more.

[SAC]

expect nothing and you'll be happy when it shows up.

or expect double value for your trouble and be disappointed.

If its a fair value, Im ok with it. Just don't want to lose a good enough pair of binos and only get a 10% coupon. And don't want to have to spend 3k to get my value

[kae006]

If its a fair value, Im ok with it. Just don't want to lose a good enough pair of binos and only get a 10% coupon. And don't want to have to spend 3k to get my value

Retail value. Problem is you have to use it on stuff at retail pricing too.


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[hpdrifter]

I take this to mean they don't fix their obsolete stuff anymore.

In other words, their warranty is useless now.

[twosixteens]

Like replacement value voucher or 10% off voucher? New these were, I think, $390 what can I expect?

His was based on the latest retail price he was pretty upset he doesn’t want a pair of binoculars or a camera he wants a new/working scope

[breadman]

i sent a pair of binos in back in march and have not hear or recived nothing .

[meltingfeather]

If its a fair value, Im ok with it. Just don't want to lose a good enough pair of binos and only get a 10% coupon. And don't want to have to spend 3k to get my value

understood-- I was just being a smart ***
bad habit of mine.

[kae006]

I take this to mean they don't fix their obsolete stuff anymore.

In other words, their warranty is useless now.

They’ve gotten out of rifle scopes completely

[SAC]

understood-- I was just being a smart ***
bad habit of mine.

I know Only way to beat a smart a is to play a dumb a