So I had to send the cams back for repair . I have been without my cams since 10/16 I called the other day they tell me they are going to replace or maybe repair no idea on ETA but soon .
I have to say not very happy its not like they are doing me a favor by fixing their products .
Getting in touch with them is very hit or miss to say the least .
Several phone calls to find out what the ETA is have been not much just as soon as they can . So last letter was 11/16 stating we are working on it .
I have had no dealing with other game cam company's so I cannot say what their repair time is like.
i can say that I had to post a pretty nasty message on their FB page to get some one to call me . as I could not get through to anyone time after time several calls a day for several days in a row
Over 60 messages a day they are not able to get back to people . ( was what I was told)
I do not feel I would tell some one to buy this product due to lack good customer service .
again doing their job is not what I would call Good . Time frame wise its bad .
I have to say not very happy its not like they are doing me a favor by fixing their products .
Getting in touch with them is very hit or miss to say the least .
Several phone calls to find out what the ETA is have been not much just as soon as they can . So last letter was 11/16 stating we are working on it .
I have had no dealing with other game cam company's so I cannot say what their repair time is like.
i can say that I had to post a pretty nasty message on their FB page to get some one to call me . as I could not get through to anyone time after time several calls a day for several days in a row
Over 60 messages a day they are not able to get back to people . ( was what I was told)
I do not feel I would tell some one to buy this product due to lack good customer service .
again doing their job is not what I would call Good . Time frame wise its bad .
Comment