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Chill-R going to the E.R.

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    Chill-R going to the E.R.

    So, a few of you already know I purchased a brand new Chill-R this summer. Well, I have only shot probably under 200 arrows out of it and I've developed problem after problem. A while back I was trying to "broadhead tune" to no avail, just ended up paper tuning and going on about my way.

    Well, I have noticed a SEVERE change in the draw of my bow, and to the point I did some research. When I draw my bow back now, you can hear and see the string rubbing off over the edge of the cam. It's scary to think about but it's the same as a sharp edge on a piece of metal and high tension sling being pulled over it, just know it's going to break if nothing is fixed. Turns out, there is a common problem with the Chill-R and the "Floating Yoke" design, and that is cam lean. I remember when I first shot that bow in the shop how smooth it was and quiet. Now, it's louder, and accuracy is a joke. It's a completely different bow. I can't put a consistent group together beyond 20 yds.

    A few weeks ago, I took the bow to the shop I bought it from and asked for a look over concerning possible cam lean, but I was told "stop finding things to complain about and just shoot the bow". Well, I was browsing the Mathews forums and decided to try a simple squaring up test. I put an arrow shaft flat on my top cam, and holy crap! The arrow crosses the string right by the peep sight. My cam is leaning bad! I will be taking it to a different shop this time, and I want to have my great shooting Mathews back!

    Have any of you Chill bow guys had any problems yet? If not yet, I would at least do that arrow shaft test and check. The problem some of the Mathews reps noted was inconsistent strength in limbs. Most common fix is a new set of limbs from Mathews. Hopefully I can get all of this straightened out....
    Last edited by Rockstar Chevy; 12-22-2014, 03:03 PM.

    #2
    Wow. Sorry to hear about your problems.
    It's hard to believe a professional shop (Mathews dealer) would have reacted that way.
    Good luck

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      #3
      I believe the arrow test only works at full draw. Enlist someone to help you check while it is at full draw and see if it is still a problem.

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        #4
        At rest it's not uncommon to see the arrow cross the sting at the top of the center serving. But At the peep sound drastic. Where does the bottom cam cross at. That is why a bow that can be yoke tuned has advantage over one that cannot be adjusted.

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          #5
          PM sent.

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            #6
            "stop finding things to complain about and just shoot the bow"
            really? wow, i think I would of asked them, are you going to pay for any injuries incurred if something does happen? That's not very professional in their response.

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              #7
              Went to a different shop and was instructed on doing the full draw straightness test. We did this with my bow, and a brand new out of the box chill r and the lean is the same....at rest. I'm so confused.

              One problem found was the bearing seal on the bottom cam was completely gone, so he ordered a new cam from warranty to replace it.

              Found that the noise I've been hearing is actually dirt/sand between the string and the cam, but it sounded awful.

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                #8
                The bearings sounds like the problem. I shoot awesome groups with broad heads at 70yds. The easy draw and soft shot are great.
                I'm in Orange, if you need help let me know. I have been on staff for 18 years and know a few tricks.

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                  #9
                  You should take it to the bow zone in spring. Great place and smart guys there that are happy to help. That's a shame. Never heard of that problem.

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                    #10
                    I bet Mathews would be interested in hearing the response you got from one of their dealers.

                    That's was rude and uncalled for.

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                      #11
                      Gmotsu, I've received your pm, I'm just super busy since I have my kids for this Christmas week.

                      I will not full on blast the first shop by giving out names(although it's kinda no brainer in Houston). Although I had one bad experience I will chalk it up to a one time personal experience and not brand the entire shop and staff as bad.

                      The shop that ordered the new cam is Bow Zone. The gentleman I worked with was very considerate, and although he found no real big issues he didn't hesitate to look at each and every thing I pointed out and asked about.

                      All in all, I can't explain it well but the draw of my bow feels nowhere near the smooth draw it did in the shop. I've got the RokMods installed, but I really don't feel the same draw as in the beginning when I had 70#. I'm now shooting 64#, and it feels tougher than 70#.

                      I worry like a mother- , but I can't help but notice small changes in my bow like you would your daily driver truck. Hopefully the new cam helps, and I'll be back to normal. This is my first dual cam bow, so maybe some of you can relate, coming from nothing but recurves and single cams.
                      Last edited by Rockstar Chevy; 12-24-2014, 10:28 AM.

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                        #12
                        Glad you, found a good helpful shop. I won't put up with rude treatment at any business. It's there job to earn my business. Good luck with getting it all fixed up man.

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                          #13
                          I ended up having both axles and both limb sets warrantied on my Chill R. I had bad cam lean and bow would not tune. The rock mods definitely make for a stiffer draw. I put the 75% on mine a month or so ago. Love the wall.

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                            #14
                            Seriously west houston archery !!! I know one guy in there is a complete jerk but I couldn't imagine glen and the other 2 saying somethin like that

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                              #15
                              Any time we have a Chill series bow in the shop with your descibed issues we try to swap limbs first, and if that doesn't work we'll almost always do a new set of limbs on warranty and that fixes the issue. Sorry to hear about your other experience in Houston. I will say those are good guys and one may have been having a bad day ( which is no excuse). If you still need help and and ever in the Bryan/College Station area stop by the shop and we'd be happy to help you out.

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