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    #1

    Vapor Trail question

    I recieved a new string from Vapor Trail at the end of August, and it is already dangerously worn in a couple spots. Does anyone on here know the owners or someone from Vapor Trail I could contact via TBH?
    Any help is appreciated. I know several string companies that will replace strings in this situation, or figure a way to make things right. We will see if I become a repeat customer
    Tags: None
    #2
    Ttt

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      #3
      what is wearing the string out? If it is an equipment issue then i am not sure they will replace them. i bet they have a web site and email if you googled them.

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        #4
        serving has completley separated where it rolls over the cam, and also where my knock loop is tied. For sure not an equiptment or setup issue. Por job on the serving

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          #5
          I had the same issue with them it mat be easier 2 contact them from archery talk VIA PM. They do have a website as well.

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            #6
            Originally posted by eholguin13 View Post
            I had the same issue with them it mat be easier 2 contact them from archery talk VIA PM. They do have a website as well.
            Did they do anything to help you out?

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              #7
              Same issue here too. They wanted me to take the strings off and send it to them so they could re-serve them and then I could have them put back on. I just had the proshop do it.

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                #8
                Why don't you just call them directly? Their number is 800-310-8110. Several times when I have called, their President, Jarrod Fondie, has been the one who answered the phone.

                Their website is www.vaportrailarchery.com.

                I am a big fan of Vapor Trail, having bought strings from them many times for several different bows over the years. Always had great customer service, including once with a problem similar to what you are having. A fairly new Vapor Trail string on my son's bow began to separate where it has to bend sharply on the cam; VT re-served it at no cost and it has been fine ever since.

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                  #9
                  They are all at the Mathews show in Wisconsin for a couple days but will get you taken care of. Customer service is their gig-

                  Call them late this week.

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                    #10
                    I must say, Vapor Trail has come thru. Very.....Very strong customer service. Spoke with them today, and they earned repeat business from me. Great folks

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