I will never fly Southwest again. I was told I could use my flight credit whenever as long as I booked it by the date it expired, the flight could take off after. That was on the phone, then I tried 2 weeks ago and it said I had to take off before November 8th. I couldn't buy two tickets and give one away, they wouldn't let me use it as a gift. I was stuck.
My canceled flight was to Vegas because the World Series of Roping was canceled last year. And then a covid outbreak at work.
They can cancel flights on you for covid reasons, but don't care if you cancel for covid. I even asked that they keep $100 and extend it for a month. So I could take off work. They basically told me the person on the phone was wrong and they are sorry I didn't read the small print.
My canceled flight was to Vegas because the World Series of Roping was canceled last year. And then a covid outbreak at work.
They can cancel flights on you for covid reasons, but don't care if you cancel for covid. I even asked that they keep $100 and extend it for a month. So I could take off work. They basically told me the person on the phone was wrong and they are sorry I didn't read the small print.
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