Garmin depth finder quit showing depth

[Deerfeeder]

Last week when I went out it worked perfect. Went out yesterday everything worked except does not display depth. Any help would be appreciated.

Sent from my SM-N950U using Tapatalk

[Dang_ol]

So when mine went out I called Garmin and had to do a lot trouble shooting, they sent me parts that did not fix it, had a buddy that had a bigger screen but same cable and nothing fixed it. Called Garmin back again told that tech what I had tried and he knew exactly what it was. The mount that the screen plugs into had went out. They said they would send me a new one no charge but would be couple weeks. And I order a new one (so I have a spare now) . Once I got first one in it fixed the problem.
Mine was doing same as yours. GPS worked but no depth finder or live scope.

[sailor]

Might try, cleaning off the transducer.
maybe?

[Slew]

Water in the cradle or hit menu and transmit. That’s what you do for LS. I don’t use it for anything else so not much help there but looks like the transducer got turned off.

[JES]

Reset the transducer. I had to do this to mine recently. Same thing, worked one trip then not the next. Called Garmin and they had me reset it. Although that didn’t work for me, it may for you. You’ll have to go through the screens and figure out how to do it, I can’t recall the details to be any help.

I had to end up assigning a specific transducer to mine, the autodetect would work for me. I think I picked GS 20 or something like that and it started working again.

[Ksig512]

I use humminbird electronics so i might not be much help. Can you go into your menu settings and turn the transducer on/off ? from the image it looks like it has been turned off. Or you lost a network connection. Do you have a Y cable or splitter for running a two transducer set up ?

[Deerfeeder]

I use humminbird electronics so i might not be much help. Can you go into your menu settings and turn the transducer on/off ? from the image it looks like it has been turned off. Or you lost a network connection. Do you have a Y cable or splitter for running a two transducer set up ?

I checked. I can't find anywhere to be able to turn transducer on or off. Pushed all the choices. Can someone walk me through it? Thanks

[Capt.Bryan]

Is it touch screen? Looks like a pause button right under GT24UHD in the blue screen

[JES]

I checked. I can't find anywhere to be able to turn transducer on or off. Pushed all the choices. Can someone walk me through it? Thanks

You need to find the Transducer page, you need to be on the charts page or whatever they call it, and then start looking at info or menu tabs.

Don't be in the split screen mode, just go to the fish finder screen.

I wish I could help, if i was home I could go out to my boat and take screen shots for you.

[easeup]

not sure about your case, but many times there becomes a poor connection in your Y adapter from looseness or corrosion. clean or replace them

[SC-001]

You need to find the Transducer page, you need to be on the charts page or whatever they call it, and then start looking at info or menu tabs.

Don't be in the split screen mode, just go to the fish finder screen.

I wish I could help, if i was home I could go out to my boat and take screen shots for you.

Go to one of the sonar pages and select menu, you need to enable the transducer, somehow or another it was turned off.

[Deerfeeder]

Is it touch screen? Looks like a pause button right under GT24UHD in the blue screen

That is a pause button. I clicked on it. Screen started moving like I was moving but the depth never came on.

Any other help appreciated. Thanks

[SC-001]

If your positive the tranducer is turned on (there is a menu selection to turn on/turn off tranducer) check where the tranducer cable attaches to the unit, wiggle it, put some dielectric grease on it, look for corrosion. I've not had my tranducer connection corrode but have had my garmin power cable corrode where it goes into the graph and replaced it once and now its starting to do it again and may have to replace a third time. There is a little red o-ring that keep water from getting behind where you screw the garmin connection. If you take your graph on and off a bunch that ring often falls out and water gets in there I think causing the corrosion. Its also possible your tranducer cable is cut somewhere.

[SC-001]

One more thing you might get a micro SD card and download the latest free firmware for your unit on garmins website, that may re-boot it and make it work again if its something internal and not a physical connection/transducer issue. If you go this route make sure not to turn the unit off while it updating, it will fry it. Sometimes when you put the SD card with new firmware in and turn on the graph it may take several minutes to almost a half hour or more to update.

[JES]

One more thing you might get a micro SD card and download the latest free firmware for your unit on garmins website, that may re-boot it and make it work again if its something internal and not a physical connection/transducer issue. If you go this route make sure not to turn the unit off while it updating, it will fry it. Sometimes when you put the SD card with new firmware in and turn on the graph it may take several minutes to almost a half hour or more to update.

Be careful doing this if it has not been updated in a long time. I did this with mine and the unit locked up and was worthless after that. Out of warranty so Garmin wouldn’t do much.