A couple weeks ago I sent in my Maven B1’s to see if a chip in the front lens could be repaired. The chip was not a manufacturer defect. I did it somehow but don’t know when or how.
They were in contact with me the entire process and communicated well. They ended up sending them to the factory to see if it was possible to repair. A week later I received a shipping notification and just assumed they made the repair and sent them back.
Well today I was surprised that I received a brand new pair! Made my day that’s for sure!!
Also we got the new RF1 rangefinder in the other day and this thing is incredible. We have only played with it some but I’ve been able to range things from my yard out to 3500 yards with it.
I’ve been extremely happy with all of their products and now their customer service also.



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They were in contact with me the entire process and communicated well. They ended up sending them to the factory to see if it was possible to repair. A week later I received a shipping notification and just assumed they made the repair and sent them back.
Well today I was surprised that I received a brand new pair! Made my day that’s for sure!!
Also we got the new RF1 rangefinder in the other day and this thing is incredible. We have only played with it some but I’ve been able to range things from my yard out to 3500 yards with it.
I’ve been extremely happy with all of their products and now their customer service also.



Sent from my iPhone using Tapatalk
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