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Attaboy to Lyman Products Cost. service

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    Attaboy to Lyman Products Cost. service

    Just wanted to give an Attaboy to Lyman Products customer service. I buggered the set screw that holds the pilot on my Lyman brass trimmer. Called customer service and spoke with Nick. He said he would send me a couple of replacements in mail. I had call them the afternoon of 12/1. I received the screws 12/31. Envelop was post marked 12/3. so great job Lyman/Nick...USPS not so much.

    #2
    Very nice

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      #3
      Just a month for the US Pony Express to get the screw to you ? Must have been a great big screw.........

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        #4
        no, 2 small set screws. I live in suburbia Jackson, Ms. Less than 5 miles from my house to Jackson city limits. Have had a package at the Jackson's USPS distribution center since 12/25 at 4:56 am...still no expected delivery date. One's tax dollar at work! Go figure

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          #5
          Originally posted by brown dogs View Post
          no, 2 small set screws. I live in suburbia Jackson, Ms. Less than 5 miles from my house to Jackson city limits. Have had a package at the Jackson's USPS distribution center since 12/25 at 4:56 am...still no expected delivery date. One's tax dollar at work! Go figure
          I used to work with a gas company with a payment center in pearl. Miss going out that way! Very pretty

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            #6
            Originally posted by brown dogs View Post
            no, 2 small set screws. I live in suburbia Jackson, Ms. Less than 5 miles from my house to Jackson city limits. Have had a package at the Jackson's USPS distribution center since 12/25 at 4:56 am...still no expected delivery date. One's tax dollar at work! Go figure
            USPS is terrible when it’s not priority mail. Packages will just sit. I assume it’s probably a small package and they fall through the cracks and get lost for a bit.

            My sister in law lives in Gluckstadt and wife was from Louisville. We go visit about twice a year.

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              #7
              Originally posted by brown dogs View Post
              no, 2 small set screws. I live in suburbia Jackson, Ms. Less than 5 miles from my house to Jackson city limits. Have had a package at the Jackson's USPS distribution center since 12/25 at 4:56 am...still no expected delivery date. One's tax dollar at work! Go figure
              Yeah, I was being facetious. We get our mail from a small town post office, I know the postmaster by his first name, so it’s hard to dislike the guy. But ****, how I do despise the union that lets them get away with the shoddy way they do business and the fact that the employees are bulletproof from punishment for poor performance. Sorry I intruded on your mini-rant

              Kudos to Lyman !


              BTW, I have a good friend who lives close to you. He’s Buffalo1 on TBH.

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