I experienced the Ford "death wobble" on my 2019 F250 (company truck) when it was just shy of 25k miles. I drove it for a little while, but it started occurring more frequently. When it happened to me twice on I10 near Brookshire - where there are concrete barriers on either side and nowhere to stop other than middle of the freeway - I decided it was time to get it fixed. I called my wife and told her to meet me at the Ford Dealership in Schulenberg. That was on November 22.
I was pleasantly surprised to see that our good friend, SAC, was the service manager at the dealership. Mark has been more than forthcoming about the struggles of dealing with this issue with Ford. Unfortunately, the backorder for the part indicated by Ford's service bulletin for repair has been as high as 15,000 units on backorder, and it's growing faster than they can get parts shipped to their dealers.
Fortunately, I have my personal vehicle that I have been able to drive, and it was a minor inconvenience over the Thanksgiving, Christmas and year end holidays. However, with things picking back up for me at the beginning of the year, I finally had to request a rental from my company. Unfortunately, I'm not sure, yet, if Ford is going to pick up the tab or if it will be passed along from our fleet vendor to the company.
Friday will mark 7 weeks that my vehicle has been at the dealership awaiting the part. I know all manufacturers occasionally have various issues, but I can't believe that Ford has been unable to resolve the issue with the "death wobble." I've driven Chevy trucks since I sold my '78 Bronco in 1988 and had decided my next vehicle purchase would likely be a Ford. I was excited when my company put me in a new '19 F250 last year but, even before this, I was really disappointed with the way it drives. I'm even more disappointed and frustrated with Ford's inability to fix my issue.
I know Mark is in a difficult position and I appreciate his help and for keeping me updated throughout the process. I now wish he wasn't the service manager, though, because I really want to vent my frustrations to somebody and Mark is just too nice of a guy to yell at!
As of now, there is still no estimate for when it will be repaired.
I was pleasantly surprised to see that our good friend, SAC, was the service manager at the dealership. Mark has been more than forthcoming about the struggles of dealing with this issue with Ford. Unfortunately, the backorder for the part indicated by Ford's service bulletin for repair has been as high as 15,000 units on backorder, and it's growing faster than they can get parts shipped to their dealers.
Fortunately, I have my personal vehicle that I have been able to drive, and it was a minor inconvenience over the Thanksgiving, Christmas and year end holidays. However, with things picking back up for me at the beginning of the year, I finally had to request a rental from my company. Unfortunately, I'm not sure, yet, if Ford is going to pick up the tab or if it will be passed along from our fleet vendor to the company.
Friday will mark 7 weeks that my vehicle has been at the dealership awaiting the part. I know all manufacturers occasionally have various issues, but I can't believe that Ford has been unable to resolve the issue with the "death wobble." I've driven Chevy trucks since I sold my '78 Bronco in 1988 and had decided my next vehicle purchase would likely be a Ford. I was excited when my company put me in a new '19 F250 last year but, even before this, I was really disappointed with the way it drives. I'm even more disappointed and frustrated with Ford's inability to fix my issue.
I know Mark is in a difficult position and I appreciate his help and for keeping me updated throughout the process. I now wish he wasn't the service manager, though, because I really want to vent my frustrations to somebody and Mark is just too nice of a guy to yell at!
As of now, there is still no estimate for when it will be repaired.
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