iPhone update help!

[cj7zrcool]

My wife got a new iPhone last week. The dude at the iPhone Store told her to go online and get the newest update. She downloaded it this morning and now it apparently won't even turn on. She's trying to contact them now, but relation of any similar experiences and accompanying advice would be appreciated.

[Hillary]

1. Try plugging it to charge in a wall, not the computer.
2. Reset the phone by holding the button at the bottom of the phone at the button on the top right corner of the phone at the same time for around 10 seconds.
3. After that, call the apple hotline, they are really good at helping

[cj7zrcool]

Thanks Hillary. Anyone else had this happen to them?

[Tx_hombre]

Mine did this the other day. I held down the power button on the top and the home (round button on front) while it was connected to the computer. Once I heard the computer beep like I disconnected it, I unplugged it from the computer and turned it on with the power button.

Hopefully that fixes yours. Good Luck