Really wish I would have done a search on here before ordering.
In September I called John at Triple C to order a roof for my ranger. I wanted to use him since he was a site sponsor and I've heard good things about the products he makes. My first contact with him was very good. He answered my first call and took my order and even followed up in a text about some measurements he needed.
He said it would take about 3 weeks. Well 3 weeks passed by and hadn't heard from him. I lost track of how many calls I made before finally receiving a voicemail saying he was behind and would have it done in a week or two. That's fine I can understand that. Then another week turns into two which turns into a month. All while I try multiple times to call and text.
At one point he called saying it was ready and when I asked for a photo of it before I drove down there he called back saying he had mistaken that roof for mine and mine wasn't done yet but assured me that he would do it as soon as he could. A few more months have gone by since then and I still cannot get him to answer a call or text. It has now been 7 months since I ordered the roof from him. I know of at least two people that have ordered and received their roof in that time period and only took 2-3 weeks for them.
I understand things happen but to completely ignore my calls and not have the decency to return a call is just ridiculous. It's not like I'm asking for a lot or complaining about his work. It's his lack of it that is the problem.
Does anyone know of another shop that builds quality roofs that do not cost absurd amounts of money?
In September I called John at Triple C to order a roof for my ranger. I wanted to use him since he was a site sponsor and I've heard good things about the products he makes. My first contact with him was very good. He answered my first call and took my order and even followed up in a text about some measurements he needed.
He said it would take about 3 weeks. Well 3 weeks passed by and hadn't heard from him. I lost track of how many calls I made before finally receiving a voicemail saying he was behind and would have it done in a week or two. That's fine I can understand that. Then another week turns into two which turns into a month. All while I try multiple times to call and text.
At one point he called saying it was ready and when I asked for a photo of it before I drove down there he called back saying he had mistaken that roof for mine and mine wasn't done yet but assured me that he would do it as soon as he could. A few more months have gone by since then and I still cannot get him to answer a call or text. It has now been 7 months since I ordered the roof from him. I know of at least two people that have ordered and received their roof in that time period and only took 2-3 weeks for them.
I understand things happen but to completely ignore my calls and not have the decency to return a call is just ridiculous. It's not like I'm asking for a lot or complaining about his work. It's his lack of it that is the problem.
Does anyone know of another shop that builds quality roofs that do not cost absurd amounts of money?
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