To ups defense, I work for them and have done every position and see it from all angles. Number 1 your ups driver works his tail off. You wanta talk blood sweat and tears, no ac in those trucks most are manual transmission and date back to the 70s. The job is very intense. Our supervisors remind us daily of what wonderful piles of garbage we are while they get a nice bonus every year based on our (the drivers) performance. So for the guys who live way off the pavement or if your house is hard to find, if u have a delivery coming are you doing anything to help? Do u have a tote outside to put your packages in? Do u have any kind of marker marking your house even orange tape on a tree.. trust me I did pkg delivery for over 10 plus yrs. Your driver knows stuff to help them find the hard to get to places. Then maybe was your regular driver on vacation? We're human too and need time for a break for our own families and sanity. Like I said I see this from all angles... so if u have something on your porch and u want it picked up did u schedule a pick up, or was your driver doing you a favor by just picking it up? Did you write return to sender on it? How is ups supposed to determine where it belongs other than. The original shipping label? Not saying anybody is wrong or right, but there's many things that people just assume it's ups's fault or the drivers. Guys your Brown driver is one of the hardest working individuals you will ever come across. Personally I have in 20yrs. It's simple, but at the same time it's not. Drivers cannot read customers minds, and not every delivery driver is a seasoned driver who knows their customers on their routes personally. Strike up a conversation with your ups driver, we re usually very friendly and will go to any lengths to accommodate our customers. And bottles of water or a soda for some caffeine during the hot summer heat will save your driver's life at times. Hopefully that helps.
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Originally posted by pervis View PostTo ups defense, I work for them and have done every position and see it from all angles. Number 1 your ups driver works his tail off. You wanta talk blood sweat and tears, no ac in those trucks most are manual transmission and date back to the 70s. The job is very intense. Our supervisors remind us daily of what wonderful piles of garbage we are while they get a nice bonus every year based on our (the drivers) performance. So for the guys who live way off the pavement or if your house is hard to find, if u have a delivery coming are you doing anything to help? Do u have a tote outside to put your packages in? Do u have any kind of marker marking your house even orange tape on a tree.. trust me I did pkg delivery for over 10 plus yrs. Your driver knows stuff to help them find the hard to get to places. Then maybe was your regular driver on vacation? We're human too and need time for a break for our own families and sanity. Like I said I see this from all angles... so if u have something on your porch and u want it picked up did u schedule a pick up, or was your driver doing you a favor by just picking it up? Did you write return to sender on it? How is ups supposed to determine where it belongs other than. The original shipping label? Not saying anybody is wrong or right, but there's many things that people just assume it's ups's fault or the drivers. Guys your Brown driver is one of the hardest working individuals you will ever come across. Personally I have in 20yrs. It's simple, but at the same time it's not. Drivers cannot read customers minds, and not every delivery driver is a seasoned driver who knows their customers on their routes personally. Strike up a conversation with your ups driver, we re usually very friendly and will go to any lengths to accommodate our customers. And bottles of water or a soda for some caffeine during the hot summer heat will save your driver's life at times. Hopefully that helps.
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The driver could of done his job, you never know.. when a pkg is picked up as a return or a reroute, we will pick them up scan them and have to turn them into the clerk in the building at the end of the day. If the driver forgot to clerk the pkg then it would be the fault of the driver, if the driver did clerk it for a reroute and it came back then it would be the clerks fault. The only way the destination on a package will change is going thru our clerks in our buildings to have a new shipping label processed for them. Otherwise it will come right back to you. The shipping label is the end destination for the package. We as drivers have no possible way to reprint and relabel where the packages go. That job is up to our clerks. There's too many moving elements to point a finger at any one person. I can tell you though the drivers take the brunt of all if it. I no longer drive package car do home business deliveries, I drive cross Country, Sleeper team. Hauling our truck containers from hub to hub. Everyone makes mistakes, just trying to help u guys get a better understanding as to what it takes for the drivers who make one single delivery, let alone 300 a day. Each pkg is important to us believe it or not
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Originally posted by pervis View PostTo ups defense, I work for them and have done every position and see it from all angles. Number 1 your ups driver works his tail off. You wanta talk blood sweat and tears, no ac in those trucks most are manual transmission and date back to the 70s. The job is very intense. Our supervisors remind us daily of what wonderful piles of garbage we are while they get a nice bonus every year based on our (the drivers) performance. So for the guys who live way off the pavement or if your house is hard to find, if u have a delivery coming are you doing anything to help? Do u have a tote outside to put your packages in? Do u have any kind of marker marking your house even orange tape on a tree.. trust me I did pkg delivery for over 10 plus yrs. Your driver knows stuff to help them find the hard to get to places. Then maybe was your regular driver on vacation? We're human too and need time for a break for our own families and sanity. Like I said I see this from all angles... so if u have something on your porch and u want it picked up did u schedule a pick up, or was your driver doing you a favor by just picking it up? Did you write return to sender on it? How is ups supposed to determine where it belongs other than. The original shipping label? Not saying anybody is wrong or right, but there's many things that people just assume it's ups's fault or the drivers. Guys your Brown driver is one of the hardest working individuals you will ever come across. Personally I have in 20yrs. It's simple, but at the same time it's not. Drivers cannot read customers minds, and not every delivery driver is a seasoned driver who knows their customers on their routes personally. Strike up a conversation with your ups driver, we re usually very friendly and will go to any lengths to accommodate our customers. And bottles of water or a soda for some caffeine during the hot summer heat will save your driver's life at times. Hopefully that helps.
With that being said, the address label (if I'm following the OP) was for his address in another city, so maybe they should have just read the dang label?
For what it's worth some vendors still send packages to our old business address and our UPS guy catches them and gets them to me, he is worth his weight in gold.
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Originally posted by MySRT8U View PostSo don't post about it when you open it, but it would be dumb to throw a package away not knowing what's in it.
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