computer help

[sailor]

Need some help.....thanks.....
If some one on here post a link to a utube video....
Or any utube video..If I click on it.I get a notice that says "an error has occurred".....
I get a box in the upper left hand corner that says http//ulead.com/
Screen goes black.And I have to restart program......
I watch a lot of music videos...But now I can't watch any of'em...
Any thoughts???? Thanks

[Davoh]

Run a scan with your anti-virus of choice. If it doesn't find anything, download and try malware bytes or avast.

[Chew]

It looks like antivirus software may be the problem according to a quick google search. DId you recently install AVG or some other program?

[sailor]

Run a scan with your anti-virus of choice. If it doesn't find anything, download and try malware bytes or avast.

Not sure how to do this...Ain't real computer savy ya know..

It looks like antivirus software may be the problem according to a quick google search. DId you recently install AVG or some other program?

Haven't installed anything that I'm aware of......

Thanks yall..

[Pedernal]

Restart your computer if you have not yet. See what it does.

[sailor]

Restart your computer if you have not yet. See what it does.

Done that...No change......

I've looked online for virus scans.......
But which one? Don't want to load something I don't know...

[Davoh]

Done that...No change......

I've looked online for virus scans.......
But which one? Don't want to load something I don't know...

https://www.malwarebytes.com

https://www.avast.com

That's if you have windows. If it is a mac, then you'll probably have to purchase norton or mcaffee.

Please, for the sake of all things holy, do not purchase anything from AVG. The program will tank your windows install, then they'll want to charge you $250/hr for "professional services" to repair it for you.(personal experience)

[sailor]

https://www.malwarebytes.com

https://www.avast.com

That's if you have windows. If it is a mac, then you'll probably have to purchase norton or mcaffee.

Please, for the sake of all things holy, do not purchase anything from AVG. The program will tank your windows install, then they'll want to charge you $250/hr for "professional services" to repair it for you.(personal experience)

Thanks good to know......That's why I come here.....

[buckmastertexas]

Go to control panel, and into the add/delete programs. It will list programs on your computer. If you can sort by date that may help. Look to see if any program has been added about the time the issue started. I really doubt you find anything but you never know. If suspicious delete it. And reboot. Just dont delete anything operational.

[dhillis]

You should run the scan in safe mode. How to get into it depends on what Operating Sytem you have though. Update that and someone will give you directions for safe mode I am sure.

[K. Lane]

Avast is what we use on computers here at work. The free version, Seems to work well

[sailor]

Thanks everybody......Your advice did the trick.....
Ran, a free scan....Davoh suggested and it worked....
Think somebody was trying to hack me....And still is.....
Notice said,I had an intursion alert.And it was coming from utube itself.
So be careful folks.....Pink Floyd, may be trying, to get into your head....LOL...
The GS strikes again.....

[Olphart]

Sailor, if you don't have an anti-virus installed, you need to go buy one. The free ones are c r a p from my experience. Best Buy was (may have changed now) recommending Webroot and I have that running behind the scene. Seems to work fine, but it won't catch everything...nothing will. Webroot does protect by telling you if a website is safe or not, such as you'd find under a google search.

With that said, I also downloaded Malwarebytes (free version) which is now a trial version. This has caught some things anti-virus software won't.

[buckmastertexas]

Glad yo got it going!

[sailor]

Thanks ya'll