Long story short...2 years ago we got a bid from a contractor in Houston to refinish our pool deck. It was from the company that originally built it and it was a good price. I didn't know the owner and got another bid from a "local" contracter who had done some indoor work and was recommended. (If your in Mt. Belvieu or Baytown pm me if you decide to go local I'll convince you away from that loon)....anyhow we got a terrible job done that had to be re done.
I reached out here on TBH and was contacted by Pernell who said his company did that and sent me his mans number. I called the number and guess who it was? The "Houston" contracter I had originally got a bid from. I didn't expect what was next.
Tod said "my bid is the same as it was 2 years ago, no biggie"....he didn't even need to come look...just we will fix it! Same price!
So fast forward to this summer. At the beginning of the summer we noticed part of the die was peeling, and it got worse. This was a year after Pernells crew redid it.
Again after a call to Tod, again I got a "no problem" it'll be fixed. And after a season a rain every other day today Pernells crew finished it up.
I've never met the man but I can tell you I will do my best to get him all the work I can because he truly GOES ABOVE and BEYOND with no whining, complaining, or excuses AT ALL!
Pernell you are first class as is Tod. Thank you very much for being a TRUE business Man and I'll never use anyone else!
That is all.
SwampRanger
I reached out here on TBH and was contacted by Pernell who said his company did that and sent me his mans number. I called the number and guess who it was? The "Houston" contracter I had originally got a bid from. I didn't expect what was next.
Tod said "my bid is the same as it was 2 years ago, no biggie"....he didn't even need to come look...just we will fix it! Same price!
So fast forward to this summer. At the beginning of the summer we noticed part of the die was peeling, and it got worse. This was a year after Pernells crew redid it.
Again after a call to Tod, again I got a "no problem" it'll be fixed. And after a season a rain every other day today Pernells crew finished it up.
I've never met the man but I can tell you I will do my best to get him all the work I can because he truly GOES ABOVE and BEYOND with no whining, complaining, or excuses AT ALL!
Pernell you are first class as is Tod. Thank you very much for being a TRUE business Man and I'll never use anyone else!
That is all.
SwampRanger
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