Yeti customer service?

[savin yours]

Got a warped lid on my 65. It happened this weekend at Matagorda bay.


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[bphillips]

Send them the pic you will likely get a new cooler

[cam6467]

Mine did the same thing. Put a shim in the middle and a ratchet strap across each side (front to back) to stress that warp out of it. Leave it in the sun that way and you'll eventually eliminate the gaps.

This is one issue that I've been less than impressed with on the yeti (That and the fact that mine was recently stolen)...

[BLACKFINTURKEY]

Had the same thing happen to my 120. Yeti hand a new one sent to me within a few days. No questions asked. My experience was great with them. I'd call them up and send them the pictures. They should take care of you.

[savin yours]

10-4 thanks.


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[Hydestik]

Mine did the same thing. Put a shim in the middle and a ratchet strap across each side (front to back) to stress that warp out of it. Leave it in the sun that way and you'll eventually eliminate the gaps.

This is one issue that I've been less than impressed with on the yeti (That and the fact that mine was recently stolen)...

Heck for what they cost I wouldn't shim sh** , they would get that cooler back !!

[76aggie]

I have a 65 as well. Sure am glad they have great customer service, but if you think about it, a cooler with a price tag like they have should never have any service issues at all.

[Low Fence]

I have a 65 as well. Sure am glad they have great customer service, but if you think about it, a cooler with a price tag like they have should never have any service issues at all.

People every day buy $59k trucks.... They have issues when used.

[savin yours]

Just got off the phone with them, my new one should be here by the end of the week. Awesome service!


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[nick05]

My 65 did the same thing, filled out the form online today. Do they send a new lid or a whole cooler?

[savin yours]

My 65 did the same thing, filled out the form online today. Do they send a new lid or a whole cooler?

New cooler.


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[Charles]

It's bear proof but not Matagorda Bay proof

[MONSTERKEN]

Quit sitting on the lids. Thats what happens. Sitting, standing, kids, wife, gf's. All will warp the lids in this cool Texas heat. I went through 3 coolers of various makes and models before i figured it out.

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[JWalker08]

I've had 2 different 55 quarts do the same thing. After the second one I was given a free 30oz tumbler and 25% off a new cooler if I ever choose to get one! Love their customer service!

[Hydestik]

I've had 2 different 55 quarts do the same thing. After the second one I was given a free 30oz tumbler and 25% off a new cooler if I ever choose to get one! Love their customer service!

They are probably getting nervous with RTIC being sold at Bucees now .