Any estimators here? Xactimate

[planomustang]

Like a lot of others, I got nailed by the hailstorms in DFW, and I filed an insurance claim. The adjuster came last weekend, and we went over his estimate on his computer. I was satisfied with what he showed me, and he said he would email the estimate to me.

He sent me an email with an XActimate.dat file attached, which I cannot read.

He sent me a second email, saying he made a mistake, and another XActimate.dat file was attached. He did not say what the mistake was.

I get a letter and a check from the insurance company, and it is 2/3 of the estimate I saw. I want to know what the "mistake" was.

Does anyone here have Xactimate software, and is willing to convert my Xactimate.dat files to something I can read?

I did not find a "reader" on the Xactimate website that is free to use.

Thanks in advance,
Randy

[Full Throttle]

I use Xactimate for water mitigation and reconstruction but don't know how to convert files. I also don't do roofing. He should be able to send it to you in a PDF format.

He is probably holding back depreciation, which you will receive when the repairs are completed. Shoot me a pm if you would like to discuss further.