Question for Verizon fios & Time warner users

[Richard M.]

I currently have Verizon, but not real happy about the switch to Frontier. I have a bundle with tv, Internet & land line now. I hate switching things over, but seems like Time Warner is offering a better deal.
Does anyone with Time Warner unhappy with the service & quality?... Thanks


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[hightech]

Cant answer as I just dropped TW for antenna

However a coworker just made the switch for that exact reason.
His internet went down and they told him it was going to be 4 days before they could get it fixed. After 2 days of calling with no luck he said screw it and made the change.

[Richard M.]

Any issues with TW? My internet & phone is down now. It was a pain trying to get a hold of Frontier. Hopefully someone will be out tomorrow to fix it. I'm not holding my breath.


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[Smart]

I'm sticking with Frontier (despite some of the horror stories) until they make me not use them. I have called twice to talk about my bill and they lowered everything down by about $65/ month compared to Verizon FIOS. I even talked to Americans.

I made the change to FIOS because cable was absolutely a beating here and always down. That was 2006 and I have been a happy camper since. I hope I don't have to choose between staying with Frontier or going back to cable....My cable experience wasn't much better than what I have read about Frontier. Hopefully they have upped their game if I do have to change.

[hightech]

Any issues with TW? My internet & phone is down now. It was a pain trying to get a hold of Frontier. Hopefully someone will be out tomorrow to fix it. I'm not holding my breath.


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Have not had a multi day outage in the last couple of years.
Had DTV before that about the same.

My reasons for dropping was strictly financial.

Expect I will play the price game every year with Internet.

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[Richard M.]

I'm sticking with Frontier (despite some of the horror stories) until they make me not use them. I have called twice to talk about my bill and they lowered everything down by about $65/ month compared to Verizon FIOS. I even talked to Americans.

I made the change to FIOS because cable was absolutely a beating here and always down. That was 2006 and I have been a happy camper since. I hope I don't have to choose between staying with Frontier or going back to cable....My cable experience wasn't much better than what I have read about Frontier. Hopefully they have upped their game if I do have to change.

I was happy when I switched to Fios & have been happy with it. I'm worried how the switch will work out. I did talk to an American which was nice. Apparently it was a local outage that has been fixed. Timing wise we were down and got info from TW for less. I may need to talk to them about getting the bill lowered. I've heard of a lot of people leaving. Maybe they will deal.


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[ultralite09]

I had fios for years, some how had a week and a half outage that started April first. Couldn't get a single person on the phone that I could understand. Had to get the corporate number through my client at work to get anything done. Technician never showed for my appointment and I called to cancel.

Just got TWC installed at the house again yesterday. Happy so far, price is right. $115 or so per month for tv, 100k Internet and home phone. $300 visa reward card, free installation and 2 year contract price guaranteed.

Had TWC before we switched to fios so well see how this goes, really unfortunate though, I LOVED my fios.


Once Google fiber comes to DFW, I'm can calling whatever I have and just getting that. By then there should be all streaming services for each network.

[Kmart49]

I currently have Verizon, but not real happy about the switch to Frontier. I have a bundle with tv, Internet & land line now. I hate switching things over, but seems like Time Warner is offering a better deal.
Does anyone with Time Warner unhappy with the service & quality?... Thanks


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Head to head comparison of TWC to Fios.....TWC blows! I have every channel they offer and internet. FSSW+ (Rangers and Stars games) just as an example doesn't come in HD or even full screen. There are many more channels that are the same way. Only positive I see between the two is TWC still has Outdoor Channel and Sportsman. The internet isn't terrible but Fios was still better.

[Smart]

Head to head comparison of TWC to Fios.....TWC blows! I have every channel they offer and internet. FSSW+ (Rangers and Stars games) just as an example doesn't come in HD or even full screen. There are many more channels that are the same way. Only positive I see between the two is TWC still has Outdoor Channel and Sportsman. The internet isn't terrible but Fios was still better.

I'm out on cable then.....screw that..

[Kmart49]

I'm out on cable then.....screw that..

Not an issue for AT&T, Direct, Dish, Verizon as TWC seems to be the only one. It's pretty frustrating however my neighborhood has a deal with TWC and it's pretty hard to beat. I believe we pay $111 for 3 dvr boxes, internet, and every channel they offer so currently I'm stuck with it. It's a great deal and cheaper than I would pay with anyone else but we will see how long I stand it.

[Smart]

Not an issue for AT&T, Direct, Dish, Verizon as TWC seems to be the only one. It's pretty frustrating however my neighborhood has a deal with TWC and it's pretty hard to beat. I believe we pay $111 for 3 dvr boxes, internet, and every channel they offer so currently I'm stuck with it. It's a great deal and cheaper than I would pay with anyone else but we will see how long I stand it.

Yeah....surprising TWC doesn't have it in HD...figured everybody was HD now these days.

I've been with Verizon FIOS since 2006 I believe and have Dish at the lease through my buddy who is a part owner in our cabin.......and I can't imagine going back to watching Rangers and Stars in SD....especially stars game trying to follow the puck.