The biggest problem with major airlines is the adversarial relationship between management and labor. Management does not care about the work force and vice versa. All upper management wants is their big multi million dollar bonuses and to get that they have to cut pay and benefits to the work force.
The work force then retaliates by a deliberate slow down as well as bad attitudes that the customer sees and suffers from.
Airlines management works much like the US Congress.
The work force then retaliates by a deliberate slow down as well as bad attitudes that the customer sees and suffers from.
Airlines management works much like the US Congress.
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