Just Wandering, Whats the deal. Did anybody else's bill go up this past month. Both my phone & Uverse bills went up $50 to $60 bucks. Bout to drop both and find something else !!
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Ain't nobody up here has the coverage like AT&T. Never have dropped calls with them so far and I have been with them for many years. Wife is on Verizon and has terrible service if we get outside the city limits. -
You probably had some promotional plan or billing discounts that have stopped. This happened to me about 5 months ago. Called them up and it was "oh yeah, this, this and this fell off but we can do this, this and this to lower it." Anyway, long story short, they cut my Uverse and internet package about $80/month.Comment
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Get used to doing a monthly call, it is always something with them. "Let me see if I can find a way to lower your bill". They find it and play the hero. I am also looking for a good alternative.Comment
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for cell phones- switch over to cricketwireless.com its dirt cheap, no contract and it is still att network. all taxes and everything included in the price shown. my wife and i switched over to them from att about 2 years ago and dont regret it one bit. i still get same coverage as had with att works out in the boonies etc but we pay about 80/m for unlimited everything vs the $200 we were paying with att.Comment
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Yeah, you've probably been HAD with all the crap they promise you up front....especially if you switched from another carrier. They promise you the moon when trying to sell you on their service (with extra incentives, extra discounts, credits, etc). Then once you sign up the bill slowly creeps up month after month and is such a PITA to read (with all the false charges, credits, taxes).
So ultimately, when you've finally had enough...you have to call CS and threaten to cancel service before they will do anything for you...and you guessed it, that's when they give you the extra credits, promotions, blah blah blah. Of course, those slowly disappear and your bill goes back up in a few months. So this is an endless cycle that repeats itself every so often. I don't have time for that crap every few months...which I think is their master plan!
Sorry, rant over!
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I missed this post...YES, you are SPOT ON! Read mine above.Originally posted by refugioco View PostComment
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I've been with AT&T phone for around 15 years so no promotions or anything like that and Uverse for 6 years. Yes, it has gone up before from time to time but not $60 bucks on both in the same month.Comment
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I have had a ATT no contract GO Phone for years, 65/mo for unlimited talk/text and 2 GB data, works greatComment
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I've had it happen to me. sucks man. Call them.Comment
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Don't drop them. Just give them a call. You had some special offer that expired.Comment
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I use Cricket wireless also. I have never not had service with it and unlimited talk, text, and data. I have the middle plan which is like $40 a month.Comment
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Every company I have had services with has done this. They all give you discounts to get in the door. 6 free months of HBO, $5 off a month for paperless billing, ect... If you drop them and go with someone else, yes, they will lower your bill. But, in 12 months your bill will go back up and you will get mad again.Originally posted by RascalArms View PostYeah, you've probably been HAD with all the crap they promise you up front....especially if you switched from another carrier. They promise you the moon when trying to sell you on their service (with extra incentives, extra discounts, credits, etc). Then once you sign up the bill slowly creeps up month after month and is such a PITA to read (with all the false charges, credits, taxes).
So ultimately, when you've finally had enough...you have to call CS and threaten to cancel service before they will do anything for you...and you guessed it, that's when they give you the extra credits, promotions, blah blah blah. Of course, those slowly disappear and your bill goes back up in a few months. So this is an endless cycle that repeats itself every so often. I don't have time for that crap every few months...which I think is their master plan!
Sorry, rant over!
I have had At&t cell service for about 10 years. Their CS is the best I have ever had to deal with, and their service is top notch. I used to have their internet, and the only reason I dropped that is because I wasn't using it. TWC offered me a 2Mbps and Uverse could not.
I would recommend you just make a call every 6 months and get a new promo deal.Comment
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Att kept spiking my and my wife's bill on phones and uverse, we did the bundle thing, they it would stay the same every month but it was always different we were paying like 350+ so we dropped them and got verizion. Love the phones, love the reception, but man they don't play about some taxes, it says on my bill every month that there's state tax, gov tax prevention, then gov tax! It all adds up to about $130 its ridiculous. I'd say the best I've ever had was a $40/month att go plan on an iPhone 4sComment
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X2!!Originally posted by RascalArms View PostYeah, you've probably been HAD with all the crap they promise you up front....especially if you switched from another carrier. They promise you the moon when trying to sell you on their service (with extra incentives, extra discounts, credits, etc). Then once you sign up the bill slowly creeps up month after month and is such a PITA to read (with all the false charges, credits, taxes).
So ultimately, when you've finally had enough...you have to call CS and threaten to cancel service before they will do anything for you...and you guessed it, that's when they give you the extra credits, promotions, blah blah blah. Of course, those slowly disappear and your bill goes back up in a few months. So this is an endless cycle that repeats itself every so often. I don't have time for that crap every few months...which I think is their master plan!
Sorry, rant over!Comment
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