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Dealt with great customer service

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    Dealt with great customer service

    I was gifted a set of Marathon seat covers from my parents for Christmas as I've been wanting a set for a while. Well I get to putting them on and the passenger side was cut out for the electric controls but its a manual seat. I gave them a call and told them my problem and they agreed that the order was put in for manual seats and asked if I could send them a picture of it. Within 24 hours of sending the picture I received an E-mail saying my new seat cover was being made and it would be delivered in a few days If you're looking for seat covers give these guys a serious look, good customer service goes a long ways in my book

    #2
    Ahh, the long lost art of customer service. Most companies don't understand that the majority of customers will pay higher prices at places that provide outstanding customer service. Heck, I will spend a little extra as long as what they attempt is some form of customer service nowadays. Good on them for making the situation right.

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      #3
      Thanks for posting...good to hear.

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