Frustrated with my Pole Mountain Case

[Stick'n'String]

I got a pole mountain case for Christmas. I followed the directions to change the factory code from 0-0-0 to my personal code. After I changed the code I locked the case and now it won't unlock. I tried my personal code, and all possible other combinations just in case I was 1 number off on the dial and I also tried the factory code and it still won't open. I emailed Pole Mountain to see what can be done.

[Antlers86]

Ruh Roh! Good luck

[Strummer]

That sucks . I have been wanting one of those cases .

[gonzaleziam]

Had to luck up the case. That's a nice case!! Keep us posted on the code.

[Mudslinger]

I have used mine on 2 trips to RSA with no problems. Now I have fixed mine with a rack to put it on the back of my 4 wheeler and I carry my bow to and from my stand. Works like a charm and keeps my bow tight and out of the elements. hope you get your lock problem fixed.

[Stick'n'String]

Really looking forward to using this case I'm just frustrated with the lock right now

[Truckman]

Love mine. Had for 3 years. It's a TANK. no lock issues

[Stick'n'String]

I emailed them and they said it sounds like an issue with the latch so they are going to mail me a new one

[one66stang]

I emailed them and they said it sounds like an issue with the latch so they are going to mail me a new one

They answered you today?

[Stick'n'String]

They answered you today?

Yes, within an hour of my initial email. I emailed them again asking how to replace the latch since the case was locked up but I haven't heard back yet. So, I'm pretty pleased with customer service so far

[one66stang]

Yea I would be pretty happy with CS answering today.