Originally posted by ty729
View Post
Announcement
Collapse
No announcement yet.
New RV problems
Collapse
X
-
Originally posted by ty729 View PostI feel like I missing something.
It is brand new from a dealer. Seems like a no brainer to take it back and at least have them warranty the roof or get a different camper.
If it is a glue issue I would look for a completely different brand.
Comment
-
Originally posted by Crazzy View PostThe camper has been returned for warranty but I don't feel I should be buying a camper with a replacement roof, I have already purchased the camper and feel I'm stuck with it, is there a way out. I'm ok with warranty work but on a camper the roof is the most important part of the trailer in my opinion.
This allows water to seem in from the edges. Just our experience.
Comment
-
I have contacted Jayco to see what there response is, I will contact Crestview to see if there response matches Jayco. If it comes down to replacing the roof I can deal with it but I will have in writing my concerns about warranty issues and I will be compensated for my Inconvience. I will keep posted as soon as I have more info.
Comment
-
Originally posted by Crazzy View PostI have contacted Jayco to see what there response is, I will contact Crestview to see if there response matches Jayco. If it comes down to replacing the roof I can deal with it but I will have in writing my concerns about warranty issues and I will be compensated for my Inconvience. I will keep posted as soon as I have more info.
The best thing to do is to call the manufacturer, climb as high up the chain as you can, and then start an email documentation of the problems. My experience has been that they are going to fix the problem, and asking for compensation (at this point) is a waste of time.
Honestly, I would tell you to take the replacement roof, go watch them put it on, and go on with your life.
Comment
-
I don't know this dealer or model but I have seen on the rv forums that some Jayco models are having roof issues. I have a jayco class C motherhome so I have read some of the topics. All new trailers should of gone through a make ready inspection by the dealer service department. Sounds like this trailer should of never passed the dealer inspection.
You may have to play hardball with them to void that contract or get into another trailer. I would drop a few suttle threats about fraud as this is a know issue with Jayco.
Comment
-
Originally posted by Uncle Doug View PostI don't know this dealer or model but I have seen on the rv forums that some Jayco models are having roof issues. I have a jayco class C motherhome so I have read some of the topics. All new trailers should of gone through a make ready inspection by the dealer service department. Sounds like this trailer should of never passed the dealer inspection.
You may have to play hardball with them to void that contract or get into another trailer. I would drop a few suttle threats about fraud as this is a know issue with Jayco.
Comment
-
Here is one of the rv forum threads I had read before.
http://www.rvforum.net/SMF_forum/ind...html#msg502519
Comment
-
Proper for them...or you?
If i bought something NEW, and it rolled off the parking lot defective.. the arguement is I didn't buy a NEW product to find out it was defective, and would be demanding a NEW item, not a fixed item.
Once its fixed, it's no longer NEW - its refurbished...lending institutions would likely like to be made aware of this as well.
Living with it should not be in your vocabulary..
Comment
Comment