IPOD Problems

[Stolle]

I upgraded my IPOD's firmware to 1.3 and now it will not work with my Alpine CDA 9885 head unit in my truck Tells me it is searching once it is plugged in. Anyone have this problem. Anyone know how to get the older firmware back on the IPOD?

[BoneDigger]

I have had this exact same problem with my Pioneer head unit. It just sits there and says "Ready" even though the Ipod is hooked up and on. It will eventually find it, but once the song is over it takes forever for it to foreward to the next song. I called Pioneer and they said it was probably the Ipod. The recommended finding someone else with an Ipod and trying their unit.

If you find a fix for this, please let me know.

Todd

[Gerald S]

I believe there is a setting in i-tunes to go back to the previous version.

[Stolle]

I have had this exact same problem with my Pioneer head unit. It just sits there and says "Ready" even though the Ipod is hooked up and on. It will eventually find it, but once the song is over it takes forever for it to foreward to the next song. I called Pioneer and they said it was probably the Ipod. The recommended finding someone else with an Ipod and trying their unit.

If you find a fix for this, please let me know.

Todd

I was always reluctant to upgrade it and this is exactly why. On the crutchfield forum they have been having these issues. I am not happy!!!

[Stolle]

I believe there is a setting in i-tunes to go back to the previous version.

Looked briefly and could not find a option for that. I need to go back a couple versions I think.

[Casey]

Updating my ipod as we speak. So much for using it in your truck on road trips, Matt. So, what kind of head unit are you going to get now?

[slayer]

For Windows:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

--------------------------------------------------------------------------------
For Mac:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.
Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.
6. A message will appear prompting you to enter an administrator's name and password.
7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
If this solved your issue, you're done.
If not, try one of the options below.

Back

Troubleshoot other iPods
iPod support page

Use our Online Service Assistant to see the service and repair options for your iPod.
Home > Support Visit the Apple Store online (1-800-MY-APPLE), visit a retail location or find a reseller.
Site Map | Contact Us
Copyright © 2008 Apple Inc. All rights reserved. Terms of Use | Privacy Policy

[Stolle]

Updating my ipod as we speak. So much for using it in your truck on road trips, Matt. So, what kind of head unit are you going to get now?

Yep its not goingto work anymore!!!

What I have been reading is that the new ones are even having problems!!! I just need to get the old version firmware back onto the Ipod and leave it alone.

[El Jeffe]

Know I am worried about updating mine I might hold off on doing this.

[Wilson]

Should've bought a ZUNE

[Stolle]

I restored my ipod and no luck!!! Still does not work.