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Discount Tire Did the Right Thing

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    Discount Tire Did the Right Thing

    Got a screw in one of my tires and since it was in the sidewall and I had the road hazards on the tires I went to get it replaced. Now these are 305 70r 16 E rated Nitto Terra grapplers on my F350.
    Get here all is going well till the guy helping me says there is a problem we can no longer put that size tire on the Factory 7" wide rim. He said 265 is as big as they could go. Now I tell him this is the third set of these on these rims and we ain't changing and I am not driving around on 3 305's and 1 265. So the store manager came over and said lets see what we can do. He said new policy on tire sizes now on certain size rims. So he said since he can't put the tire on the rim he was going to give me 4 new 8.5" rims free and mount them all up all I had to pay for was the new road hazard certificate on the new tire. The rims are much better looking than the stocks. They are MB Motorsports. Of course he has to order them in and is going to mount the tire on the old rim till these get here. He said they concider it a safety issue and did not want to loose a long time customer. Thought that was more than fair.Click image for larger version

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    #2
    good customer service there!

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      #3
      Now thats good service! Nothing wrong with some new FREE shiney wheelras!

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        #4
        Why I go to them...they treat you good and have great prices.

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          #5
          Originally posted by Bowhuntamistad View Post
          Why I go to them...they treat you good and have great prices.
          exactly!!

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            #6

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              #7
              That why they have are fleet account

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                #8
                Always buy from there. I took a trailer tire with a flat one day there and didn't even buy the tire from them. They fixed for free.

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                  #9
                  Always good to hear there's still places you can get good customer service from

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                    #10
                    That's awesome!I do my tire business there also.

                    DJ

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                      #11
                      Originally posted by Bowhuntamistad View Post
                      Why I go to them...they treat you good and have great prices.
                      Yuuuuup!

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                        #12
                        I do all my tire business at the DT on I-35 in Burleson. They weren't always the least expensive, but over the years they have have been very good to me and my family. When I get tires now, I just go to DT and don't even price-shop, I know they will take care of me today, tomorrow, and the next.

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                          #13
                          Originally posted by Bowhuntamistad View Post
                          Why I go to them...they treat you good and have great prices.
                          YUp!

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                            #14
                            DT rocks!

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                              #15

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