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I used to work at Lowe's. Go to the Commercial sales desk and speak with an sales specialist. Ask about an "ICB" transfer. Its basically a store to store transfer of merchandise. They can look on the computer and see the inventory of Lowe's stores in the region. They don't like to do an ICB transfer cause the stores have to eat the cost of shipping, but in order to make a customer happy and if you push the issue far enough, they will do it. I was a commercial sales specialist, and always did it when asked. I ever hesitated even though store management didn't like it. It's all about satisfying a customer so they will return.
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Originally posted by Dawg View PostAwesome! Thanks!
So I need to speak to her when I go to pick up the paint?
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Originally posted by TallTexan View PostIt's going to come on the truck Thursday afternoon, but most likely won't make it to the floor till Friday morning. The store is more or less running skeleton crew, so I would call earlier in the week, or even today, to find out when Debra is working. She's closing today. Tell her your the guy Jason from Boeker Countertops, pronounced Baker, had her order paint for.
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