Computer help

[huntmaster]

While on the Internet an alert pops up saying A virus has been detected by security defender. When I follow promps to remove it takes me to buy 'Security defender'. I have mcafee and it says I'm safe but this security defender keeps popping up and knocking me off explorer. Help!!!

[blacksunshine]

you gave yourself the virus by clicking it....

let me see if I can find the tricks I posted recently to get rid of it

[blacksunshine]

Download

http://www.winhelponline.com/fileasso/exefix_vista.zip

Extract and run the registry fix

Then:
http://www.bleepingcomputer.com/down...virus/combofix (if you have avg installed, you will either have to disable it or it might be easier to uninstall it and reinstall when you are finished removing the bug

Then download and run (thorough/complete scan) malwarebytes from malwarebytes.org

Then download and run (thorough/complete scan) superantispyware from superantispyware.com

Then go to housecall.antivirus.com and download and run (thorough/complete scan) their free program

Then lastly, remove whatever antivirus program you have, reboot, go to avg.com, download and run their free software (thorough/complete scan) and keep it up to date

try the above

[Redneck Archer]

yup. I agree with this guy...

Also, after that is all done IF your internet doesnt work (page cant be displayed or if it redirects you).

Go to Tools/internet options/connection's tab/lan settings... Make sure "use a proxy" is not selected. if it is then unselect it, and make sure "automatically detect settings" is selected.

then close internet and re-open. I cant rememeber if that one sets a proxy for a redirect or not...

good luck to you.

[huntmaster]

Thanks, trying now

[huntmaster]

It says I need to purchase pc performer, is this correct?

[9452772]

No, buy nothing, this is all part of the scam. You can get this all cleaned up for free. You just need to do a little research.

[huntmaster]

Could I get a call to walk me thru this 972 824-1149 thanks

[huntmaster]

I'm not gettin this done can I get a call!!!

[tvc184]

You probably have the Win 7/Windows Security virus that has been going around. It is a particularly troubling one to remove. It will shut down other antivirus or malware removal programs that can attack it. You are probably going to have to boot to safe mode w/networking and try to kill it. All of the programs that I ran found it but could not kill it in the registry when it was on my mother's computer a couple of weeks ago.

You can try the steps in this by going into your registry and deleting it manually.

http://www.spywarevoid.com/remove-win-7-anti-virus-2011-win7-antivirus-2011-removal-steps.html#manual_removal

My brother took the hard drive out of my mother's computer and slaved it off of his. He ran his antivirus to scan her slaved drive and that killed it and it has been running fine.

[huntmaster]

Malware-over 1hr
Spyware-over an hr
Is this normal

[blacksunshine]

depending on the size of the hard drive and what malware you might have on there, 1hr is not long considering.

[tvc184]

Malware-over 1hr
Spyware-over an hr
Is this normal

Sometimes. If you run a complete scan it can take over an hour depending on your machine and hard drive.

[Goldeneagle]

We're too old for this crap Billy! When mine does these kinds of things, I just get the 12 gauge after it and buy a new one.

[huntmaster]

Now on housecall