Bought a Hornady shell holder for 220 Swift rounds I was loading for a rifle Shilen is building for me. I bought 300 rounds of Winchester brass on sale from Midway and was in the process of full length resizing the new cases. 158 rounds out of 300 would not seat into the shell holder completely or not at all. I called Midway and they said they would replace the "bad" brass and make it right. They also sugested that I should first contact Winchester and give them a chance to correct the problem and if I was not satisfied they would replace them.
I contacted Winchester and told them about the problem. They said to return the "bad" brass to them and they would investigate the problem, they sent UPS out to pick them up. Got a call from Winchester today and they said that the "bad" brass met all SAAMI specs and that some shell holders are on the lower end of the spec. They offered to replace the 220 Swift brass but they were not in stock at this time and the next production run would be late in 2012. They offered me any other brass they had in stock as a replacement.
Winchester is sending me 200 rounds of 264 Winchester Magnum brass to replace the "bad" 220 Swift brass.
I have always used RCBS products and have yet to have any problems, I am not slamming Hornady but offering information. If you have the same problems as I did think of changing shell holders first.
It is refreshing to know there are companies out there that are willing to go out of their way to take care of the customer.
My hat is off to Winchester and to Midway for their customer service and what they do for our sport!
Timbo
I contacted Winchester and told them about the problem. They said to return the "bad" brass to them and they would investigate the problem, they sent UPS out to pick them up. Got a call from Winchester today and they said that the "bad" brass met all SAAMI specs and that some shell holders are on the lower end of the spec. They offered to replace the 220 Swift brass but they were not in stock at this time and the next production run would be late in 2012. They offered me any other brass they had in stock as a replacement.
Winchester is sending me 200 rounds of 264 Winchester Magnum brass to replace the "bad" 220 Swift brass.
I have always used RCBS products and have yet to have any problems, I am not slamming Hornady but offering information. If you have the same problems as I did think of changing shell holders first.
It is refreshing to know there are companies out there that are willing to go out of their way to take care of the customer.
My hat is off to Winchester and to Midway for their customer service and what they do for our sport!
Timbo
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