I work in a service department and took a call today from a guy who was very polite, he informed me he was working on his brakes.
After a few simple questions he proceeded to ask me which direction to turn the caliper bolts to loosen them?
I was speechless, I thought I heard him wrong so I asked him to repeat the question. He again asked which direction to turn the bolt to loosen it.
I answered his question and he then asked me to explain it again based on which direction the bolt is facing.
He then said, "okay, I think I've got it"......
REALLY?


I am thinking this guy should not be working on his own vehicle, and definitely not working on his own brakes!!!!
Has anyone ever ran into this before?
Feel free to share other stories......
After a few simple questions he proceeded to ask me which direction to turn the caliper bolts to loosen them?

I was speechless, I thought I heard him wrong so I asked him to repeat the question. He again asked which direction to turn the bolt to loosen it.
I answered his question and he then asked me to explain it again based on which direction the bolt is facing.

He then said, "okay, I think I've got it"......

REALLY?



I am thinking this guy should not be working on his own vehicle, and definitely not working on his own brakes!!!!
Has anyone ever ran into this before?
Feel free to share other stories......
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