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Bad Business Review and kudos for another

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    Bad Business Review and kudos for another

    I went yesterday afternoon to get 2 new tires put on the front of my truck and then align the front end. The place that does our work vehicles was completely booked yesterday afternoon. The other recommended place in town had 3 inline so I go to a place I passed driving through town. They said sure we can do it right now. They pull it up on the rack and I go to the waiting room. I hadn't been in the waiting room more than 10 minutes when the tech comes in and says I can't align it. You need new tie-rod ends, upper and lower ball joints and a pitman arm before he can align it. I said there was no way cause i just put one new tie rod end on and a new pitman arm in April and still had the reciept from when I bought them at Orielly's. Mechanic said if you have the recipet we will just but the parts at Orielly's so we can use the warranty from the parts you already bought.

    I already have my doubts about what he is saying but agree to let them give me a quote. MEchanic gives secretary a sheet of paper and she starts putting it into the computer then she comes over to me and asks me to fill out the top with my contact info. I look it over and listed underneath the mechanics "recommendations" It says "Also try to sell new fuel filter and serpantine belt" Almost got up and left then but curiousity got the better of me and wanted to see the quote then.

    Well and HOUR later the lady gives me the quote and its $1331.73! The listed parts price they were apparently going to Buy from Orielly's were 2 times what I had paid for them. Tie rods were $32 when I bought them and thier quote quoted them at $82 a piece. $95 for a serpentine belt and $80 for a fuel filter. I told the guy to get my truck off the rack and that he would never do an ounce of work on any vehicle of mine. This same business owns a towing service and tows for the county alot and I can only imagine what thier storage and towing fees run! Business name and address listed below:
    Lube and Tune
    1025 North Velasco Street
    Angleton, TX 77515-3005
    (979) 848-1309

    After departing this buiness I went back to the other recommended place in Town.
    1006 East Mulberry Street
    Angleton, TX 77515-5098
    (979) 849-6282

    Soileau's Parts & Services IncSoileau's Parts & Services Incs=9673834298173317323

    Place page






    It was almost 5 when I got there. Mechnic said sure I'll take a look at it. He puts it on the rack and looks it over then asks me out into the shop. At the time I had yet to tell them I had been somewhere else already. He said the front end on the truck was tight but I had just a hair line amount of movement in the upper ball joint on the passenger side. Said he could align the front end and then after I get the upper ball joint replaced bring it back and he double check it to see if it changed anything. So a supposed $1337 job wound up costing me $58 for the alignment and $44 for the upper ball joint and I am good to go. Don't you just love thieves who disguise themselves as businessmen?

    #2
    how about that awesome tire guy that helped you out?

    Comment


      #3
      thats bad business rt there,i use to work at a place like that.there saying was know before u owe and we always changed it to owe before u know.....

      Comment


        #4
        the problem is a lot of mech shops pay their mechs on commission so they are gonna get ya on anything they can

        Comment


          #5
          Originally posted by Ground Threat View Post
          how about that awesome tire guy that helped you out?
          Forgot about him.

          The guy at this place beat all the other local tire places prices by at least $60 a tire and he had em mounted and balanced in less than 30 minutes!

          Just Tires Wheel


          1100 South Velasco Street
          Angleton, TX 77515-5252
          (979) 849-3808
          Get directions - Is this accurate




          Comment


            #6
            That sucks. Well, the first part of the story anyway. Glad you found an honest man on the 2nd try.

            Comment


              #7
              just think if it had been an old lady, old couple on pension etc.

              that guy/ company will get theirs.

              Comment


                #8
                I went to a shop in town that mails out coupons for cheap oil changes. The guy comes in and says " you need to come out here and see this. you have wear on your front tires (which there was- the tires were almost worn out - 70,000miles). you need tie rod ends and new shocks." I said no thanks just give me the oil change. Then curiosity got me and I asked to have an estimate for the new tie rod ends and shocks. I almost fell over when it was over $1200.00. I left that shop and went straight to my regular mechanic who said I did not need tie rod ends but that i did need new shocks which he could do for under $400.00.

                It just makes you wonder how many people these places are ripping off that don't know any better.

                Bisch

                Comment


                  #9
                  Just remember guys, there are lots of honest mechanics out there.
                  As with any profession that is paying commision, the true character of the person is comming out, if it is a salesman, a/c repair guy, car mechanic, doctor or lawyer, the honest one stays honest and a crook will always be a crook.

                  Comment


                    #10
                    Had something similar happen to me at Earls in marble falls and they had already started taking apart my truck when they told me what I "needed". I had gone in there for new tires. I told them to put it back together, I was leaving and not buying tires from them. What they didn't know was I had just bought the truck and had it checked out by a mechanic. I told everyone in the waiting area what they were trying to do. 2 people left . It doesn't look good when you try to screw a mom with a newborn baby. They couldn't get me out of there fast enough!

                    Comment

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