AT&T Data Outage?

[1369]

Anyone else in the San Antonio area having troubles with AT&T's data network? Neither my iPhone or my company cell will pick up 3G or Edge.

[Jon-Paul]

I have been experiencing it in Houston on both Iphone and Blackberry. Almost threw the iPhone out the window yesterday. I called our AT&T rep and they said that they was upgrading the network in Houston... I think that is a typical response they give.

[1369]

Ok, at least I'm not the only one.

[Boomerang]

I think Verizon is letting AT&T merge into some of their towers to expand AT&T's network. I believe this is only in remote areas obviously where AT&T doesn't have coverage and Verizon can benefit from increased revenues. That should not cause any down time in major areas.

[geauxgruene]

I'm on business travel up here in Seattle and had problems last night.

[Tex_Cattleman]

Blckberry messages (ATT Service) would not go out this morning in Austin.

[JimN]

no problems for me in SA....

[Kingfisher]

Yes, could not access email or web this morning.

[army_ranger]

same problem in Georgetown with my iPhone.

[1369]

Looks like mine is back up.

For now.

[shott]

Our company got this in an email this morning.

Greetings All:



Please take the time to read. As always, we value you as a customer and your business.





TT000012221524



ISSUE
Location: Southwest - Eng ;South Texas
Elements: Austin, Texas (Ericsson UMTS RNC01)-
Start Time: 11-05-2009 06:27 Central
Issue / Impact: UMTS Voice and Data Customers Cannot Make or Receive Calls To and From Mobile
Customer Symptom: UMTS customers may experience handover issues and no 3G data service.
ETTR: TBD
Status: Open



STEPS TAKEN
- Issue & Customer Impact: There is a loss of 3G data service impacting the Austin, San Antonio, and Harlingen RNCs. UMTS customers in S. TX may not receive 3G data services.
- Current Status: Teams are investigating possible transport or SGSN issue.
- Primary Vendor Equipment: Ericsson
- Groups Engaged: ATS, Market Ops, Data Core, Transport, MNRC, MNRC OM








Nicole Hines

Mobility Service Manager

AT&T Business Solutions – Customer Service

AT&T Mobility Services

[Stins]

our IT sent out notices yesterday about BB and ATT data outage, however it started working again for me yesterday evening.

[JHT]

Get on T-Mobiles network.

You will be impressed when your phone actually works.

21 months 18 hours and 31 minutes till my contract is up....