Originally posted by Ham
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Texas Star Grill Shop is good about fixing something that goes out, at least within the first year anyway. They’re in the Houston area and if you buy a grill from them and are in their service area, they’ll assemble and deliver the grill you buy at no extra charge.
My younger brother bought the big Green Mountain pellet grill from them probably a year and a half ago. Hot Rod went out, he contacted Texas Star and Green Mountain.
Texas Star sent someone out there the same day to install a replacement at no charge, Green Mountain sent him one on warranty so he still has a spare.
Point is, there are definitely shops that stand behind what they sell and will make sure that you get back up and running as quickly as possible without having to possibly wait on a manufacturer delay.
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